It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Desk Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.
As Front Desk Supervisor, you will
A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Experience the Residence Inn by Marriott Hartford Manchester which features all the comforts of home plus Marriott’s passion for making every guest feel welcome. Situated amongst an abundance of shopping, dining and entertainment options, close proximity to the Shoppes at Buckland Hills , The Promenade Shoppes at Evergreen Walk, Dave & Buster’s or Funnybone Comedy Club. If guests are visiting Travelers Insurance, The Hartford or Aetna, in the capital city, we are an escape from the downtown hustle with complimentary parking. Guests will enjoy a short country drive to the beautiful UConn Campus at Storrs. They can even catch a UConn Football game at Rentschler field or a UConn Basketball game at the XL Center. After work or while on vacation, we invite our guests to take advantage of our outdoor pool or heated spa to melt your tensions away.