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Houseperson

Posted July 23, 2020

Crowne Plaza Virginia Beach Town Center
Virginia Beach, VA
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About This Job

Crowne Plaza, Virginia Beach proudly managed by National Hospitality Services has set the bar for hotels in Virginia Beach. When you spend a day outside our hotel's facility in Virginia Beach, you'll encounter surfers and vacationing families in this summer retreat. But the area is also home to numerous thriving businesses and naval stations, making us a great hotel for corporate and government travelers.

Job Overview

The Houseperson (sometimes referred to as a Houseman) is responsible for keeping the general appearance of the facility in clean, functional and working order. This includes being accessible to guests by providing the best customer service experience possible.

Duties and Responsibilities

  • Thoroughly clean all furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool and public restrooms to Ramada and NHS standard.
  • Stock housekeeper’s carts with supplies as directed by the Executive Housekeeper.
  • Sweep, mop, scrub and vacuum hallways, stairs and office spaces.
  • Pick up trash from parking lot and outdoor areas on the property.
  • Assist with various housekeeping and maintenance duties as directed by the Executive Housekeeper.
  • Report any observed damage, unusual happenings and safety concerns to the Executive Housekeeper.
  • Maintain a solid understanding of housekeeping and laundry supplies.
  • Inform management of hazardous situations, emergencies or security threats. 
  • Respond in a courteous and prompt manner to all guest question and/or concerns.
  • Promptly report all maintenance concerns and follow up on repairs.

Required Skills and Experience

  • Excellent interpersonal and communication skills with strong customer/client focus essential.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced, high pressure environment.
  • Ability to shift and manage multiple priorities.
  • Adaptable to change.
  • High level of flexibility regarding hours during times busy periods as required by the business.

compensation: $10 - $12

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About this Employer

Crowne Plaza Virginia Beach Town Center

4453 Bonney Road
Virginia Beach, VA 23462

(757) 473-1700

149 Room Hotel

www.ihg.com

Our Hotel

We've Set the Bar for Hotels in Virginia Beach

When you spend a day outside our hotel's facility in Virginia Beach, you'll encounter surfers and vacationing families in this summer retreat. But the area is also home to numerous thriving businesses and naval stations, making us a great hotel for corporate and government travelers.

With free high-speed, wireless Internet access, 12,000 sq ft of event space and perks like a Crowne Meetings Director, the Crowne Plaza® Hotel Virginia Beach Towne Center is a lodging option perfect for business travelers. Our hotel's location is convenient if you have appointments at Towne Center, Resort Oceanfront,or any of our local naval stations.

Planning an adventure is easy as there's so much to see and do in Virginia Beach. Lodging with us means you are just a half-mile from fantastic Towne Center shops and restaurants, eight miles from the Boardwalk, seven miles from downtown Norfolk and the Virginia Aquarium & Marine Science Center. You can also spend a day exploring nature areas like Back Bay National Wildlife refuge and False Cape State Park.