Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
The beautifully renovated Holiday Inn® Grand Rapids - Airport is perfectly poised to make any stay in our lovely city a memorable one. We have recently finished a complete renovation of our hotel including sleeping rooms, meeting space, pool area and Grille 29 our attached restaurant and bar. Always accommodating, we offer a relaxing atmosphere, convenient location and superior service, whether travelers are visiting for business or pleasure. They can cheer on a grand slam at a West Michigan Whitecaps' baseball game in the Fifth Third Ballpark, shop for the latest fashion trends at Woodland Mall, stroll along Lake Michigan's shore and visit charming, lakeside towns.
Guests can stay connected during your trip with convenient business features like free Wi-Fi access, a free airport shuttle and 2,400 square feet of meeting space that can accommodate up to 140 people. Our west Michigan hotel's guests love having the chance to savor breakfast and dinner at our on-site restaurant and lounge, Grille 29.
For a quality name visitors can trust our Grand Rapids, MI hotel is the top choice.