Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Newly Renovated Lobby, Meeting space and brand New Restaurant 'Woodward's'. Travelers will experience Comfort, convenience and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I-75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield Hills and Somerset Mall, or take care of business while enjoying convenience to Volkswagen, GM Powertrain and Chrysler Headquarters. After adventures are done, guests can retreat to our upscale rooms and suites. They can lounge on our pillow top mattresses as their view their favorite shows on our new 50' flat-panel TVs. Satisfy cravings by ordering room service, or visit our newly-renovated Woodward's Restaurant and Lounge for breakfast, lunch, dinner, drinks, and hors d'oeuvres.