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General Manager

Posted October 22, 2020

Hilton Foshan
Foshan, Chancheng, China

About This Job


A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotels and Hilton
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved


What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Experience as General Manager or Director of Operations within a similar quality hotel
  • Degree or diploma in Hotel Management or equivalent
  • Possesss strong commercial acumen, with experience in increasing profitability
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Excellent leadership skills
  • Exceptional communication skills
  • In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • General Management experience in a similar quality hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



About this Employer

Hilton Foshan

127 Lingnan Nth Ave
Foshan, Chancheng


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At A Glance

Set in the Chancheng District of Foshan, the Hilton Foshan hotel is part of a dynamic, mixed-use development in the rapidly expanding CBD of Dongping New Town. The hotel is located to the north of Dongping River and is only a few minutes from the city center. Guests can enjoy easy access to the Foshan Sino-German Industrial Zone and numerous major corporations, businesses and government offices. Shops, dining options and popular scenic areas, including Zumiao Temple and Lingnan Tiandi are all close to this stylish Foshan hotel. Hong Kong, Guangzhou, Macao and Shenzhen can all be easily reached via the major highways and public transportation links located nearby.

Feel at home in a comfortable guest room at this Foshan hotel, equipped with modern amenities including an ergonomic desk, WiFi, a 42-inch LCD TV and a plush Serenity bed. Upgrade to an executive room or suite for additional space and amenities and access to the Executive Lounge. Hold an event at this hotel in Foshan, with a wealth of business facilities, including flexible conference areas, a 24-hour business center, the latest A/V equipment and a dedicated events team. Dine in one of the hotel’s five bars and restaurants, offering a variety of cuisines and settings, including the all-day dining venue, OPEN, the Teppanyaki and Robatayaki restaurant, YUU and the stylish lounge bar, Aqua. Work out in the complimentary 24-hour fitness center, swim in the hotel’s indoor and outdoor pools or indulge in a luxury beauty treatment in the Spa.