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General Manager

Posted November 21, 2020

Doubletree by Hilton Shenzhen Longhua
Shenzhen, Guangdong, China
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About This Job

Description

A General Manager with Doubletree by Hilton is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonâ„¢ understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?


As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager would also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

  • Lead in all key property issues including capital projects, customer service, and refurbishment

  • Ensure all decisions are made in the best interest of the hotels and Hilton

  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

  • Provide effective leadership to hotel team members

  • Lead in all aspects of business planning

  • Comply with and exceed Hilton Brand Service Standards

  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide

  • Hold regular briefings and communication meetings with the HOD team

  • Respond to audits to ensure continual improvement is achieved


Requirements



What are we looking for?


A General Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Experience as General Manager or Director of Operations within a similar quality hotel

  • Degree or diploma in Hotel Management or equivalent

  • Possess strong commercial acumen, with experience in increasing profitability

  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property

  • Excellent leadership skills

  • Exceptional communication skills

  • In-depth knowledge of the hotel/leisure/service sector


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • General Management experience in a similar quality hotel



What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about DoubleTree by Hilton --- where the little things mean everything.

More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreamsâ„¢ Sleep Experience


EOE/AA/Disabled/Veterans

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About this Employer

Doubletree by Hilton Shenzhen Longhua

No.8 Donghuan 2nd Road
Longhua New District
Shenzhen, Guangdong 518131
China

+86-755-61888888

238 Room Hotel

doubletree3.hilton.com

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At A Glance

Welcome to DoubleTree by Hilton Hotel Shenzhen Longhua where our friendly team looks forward to welcoming you with a signature DoubleTree chocolate chip cookie at check-in. Located in the commercial center of Longhua District, the hotel is 35 kilometres / 22 miles from Shenzhen Bao‘an Airport. Situated near to Shenzhen North Train Station and the metro, this modern hotel offers convenient access to Guangdong (Canton), Hong Kong and the Mission Hills Golf Club.

All rooms feature an array of amenities, generous work surfaces, and the unrivaled Sweet Dreams® bed. Upgrade to an executive room with access to the Executive Lounge serving complimentary breakfast and refreshments. For extra comfort, stay in a spacious suite located on the higher floors of the hotel with panoramic views and upgraded amenities.

Refresh in the outdoor pool with three whirlpools, re-energize in the fitness center or stretch in the yoga room. Our OPEN restaurant serves breakfast, lunch and dinner, boasting live cooking stations. Savor Chinese delicacies in our signature Qing Ya restaurant or indulge in Japanese cuisine at IRORI. Our cozy Living Room serves aromatic coffee and afternoon tea.

This Shenzhen Longhua hotel has an elegant 738 sq. m. / 7,900 sq. ft. ballroom which hosts up to 400 people in a banquet setting and is perfect for wedding receptions. There are also six flexible meeting rooms and a business center with printing and copying capabilities.