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Banquets Server 7i Part-Time

Posted October 1, 2020

Aloft Wichita
Wichita, KS
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About This Job

Job Summary

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
  • Maintain a friendly and warm demeanor at all times.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Serve guests according to the hotel's standards in a friendly courteous and professional manner.
  • Respond to guest problems complaints and accidents; Refer to management if necessary.
  • Be informed of all current hotel policies.
  • Be familiar with fire exits fire extinguisher locations and safety rules.
  • Maintain the banquet store room in a neat and organized manner stocked with any and all appropriate supplies necessary for food service functions.
  • Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
  • Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Handle items for “Lost and Foundâ€_ according to the standards.
  • Perform other tasks/jobs as assigned by supervisor or manager.
  • Attend meetings as required by management.
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About this Employer

Aloft Wichita

3642 North Oliver Avenue
Wichita, KS 67220

(316) 744-1100

126 Room Hotel

www.marriott.com

Our Hotel

Travelers celebrate style at Aloft Wichita Northeast, a hip new hotel where you'll be close to the area's aircraft manufacturers and oil companies. We offer easy-breezy access to the great outdoors, interesting museums, and Wichita State University. We invite guests to Meet & Mingle with friends at our W XYZ Bar, grab a sweet, savory or healthy snack from re:fuel by Aloft, our 24/7 pantry or play in our re:mix lounge. Guests can breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed and custom amenities by Bliss Spa and more.