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Front Desk Associate Part-Time

Posted October 2, 2020

TownePlace Suites Detroit Dearborn
Dearborn, MI
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

TownePlace Suites Detroit Dearborn

6141 Mercury Drive
Dearborn, MI 48126

(313) 271-0200

148 Room Extended Stay

www.marriott.com

Our Hotel

The TownePlace Suites Detroit Dearborn hotel is the perfect place for temporary housing while relocating or working on a project as well as business travel. Spacious suites provide guests with all the comforts of home including fully equipped kitchen, work desk, free high speed internet and local calls. This Marriott extended stay hotel offers an outdoor pool, patio & grill, laundry and fitness center. Visitors can start the morning with complimentary Grab & Go Breakfast! 

We are located near the Henry Ford Museum, Greenfield Village and Rouge Factory Tour. Travelers can enjoy all Detroit has to offer with great museums, live theater and more. Sports enthusiasts can catch a game at Comerica Park, Ford Field or Joe Louis Arena. Interstate Management Company, LLC, a subsidiary of Interstate Hotels & Resorts, operates this Hotel under license from Marriott International, Inc. or one of its affiliates.