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Night Audit, Part-time

Posted September 2, 2020

The Dana on Mission Bay
San Diego, CA
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About This Job

Primary Objective of Relief Night Audit Position

To cover the front desk during the overnight shift, assisting guests as needed and ensuring all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports.

Responsibilities

  • Act as a Guest Service representative and manager on duty during the night time hours.
  • Act as PBX operator during the audit shift.
  • Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
  • Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  • Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
  • Verify the status of all wake-up call requests and ensure they are properly handled.
  • Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
  • Prepare the front office for the 'A' shift and reset day's business.
  • Attend and actively participate in all front office meetings..
  • Reports any suspicious people or activities to security immediately
  • Owns a problem when confronted with one
  • Handles difficult situations effectively

Other duties may be assigned as needed

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.

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About this Employer

The Dana on Mission Bay

1710 West Mission Bay Drive
San Diego, CA 92109

(619) 222-6440

271 Room Resort

www.thedana.com

Managed By

The Dana on Mission Bay is owned and operated by Bartell Hotels. Founded in 1967, Bartell Hotels has become San Diego's largest independent hotel company with eight premier hotels, seven restaurants and the nationally renowned Humphreys Concerts by the Bay series. At Bartell Hotels, our goal is to create an outstanding guest experience whether you're staying at one of our beautiful hotels, enjoying a delicious meal at one of our award-winning restaurants or joining friends for one of our popular summer concerts. Continued success is based on our employees' commitment to provide exceptional service to our guests while they relax and enjoy the beauty of San Diego. Family owned and operated, Bartell Hotels has provided first-rate hotel accommodations with uncompromising service for over 40 years. 

Whether you desire a waterfront experience, the beauty of La Jolla or the convenience of Hotel Circle, Bartell Hotels can provide an unforgettable location to fit your needs and exceed your expectations. Relax and Enjoy! Every Guest. Every Day.