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Night Auditor Part-Time

Posted October 9, 2020

Hampton Inn Statesboro
Statesboro, GA
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Looking for people with a passion for hospitality!

About This Job

  • Provide the highest quality of service to the guest at all times.
  • Assist in maintaining public areas of the hotel in a clean and orderly condition.
  • Greet and register guests and provide room assignments accommodating special requests whenever possible.
  • Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
  • Have a thorough knowledge of the property and community.
  • Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
  • Attend to special service requests including securing of valuables for guests and delivering complimentary amenities.
  • Represent the hotel in regard to guest complaint and situations that require immediate attention.
  • Meet with Guest Service Rep/Front Desk from prior shift to ensure all pertinent information was passed along in the pass on log.
  • Organize shift and review remaining reservations that are to arrive.  Verify that all updated contingency reports have been run.
  • Print registration cards for next day arrivals.  Verify guaranteed no-shows and complete walked guest report.  Ensure that credit card draft capture is in balance.  File credit cards, keys and completed reports.
  • Nightly backup property management system on tape and store in the safe.
  • Post room charges, food and beverage charges, phone charges, compute guest bills using property management system, collect payment following all cash handling procedures as required by the property.
  • Maintain a Daily Variance Log to be reviewed by management daily.
  • Walk hotel on a regular basis to ensure the safety and security of guests.
  • Report any outdoor light outages/public area lighting outages as necessary.
  • Deliver express check out receipts under guest room doors.
  • Deliver daily newspapers to all guests.
  • Assist in setting up breakfast and making early morning coffee.
  • Prepare end of the month reports and documents for Management.
  • Keep lobby area clean and presentable.
  • Prepare AM Housekeeping Status Report; record same day check-outs, ready rooms and rooms out of order.  Prepare Newly Vacated Rooms report for Housekeeping showing early departures.
  • Report to Guest Service / Front Desk or Assistant General Manager at the end of your shift, reporting any unusual conditions and occurrences as well as updating the pass on log.
  • Be able to lift and carry 30lbs.; push and pull 60lbs.
  • Other duties as assigned, of which the employee is capable of performing.
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About this Employer

Hampton Inn Statesboro

350 Brampton Avenue
Statesboro, GA 30458

(912) 489-8989

90 Room Hotel

hamptoninn3.hilton.com

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Home of the Georgia Southern Eagles

Enjoy the ideal location of the Hampton Inn Statesboro hotel, just minutes from Georgia Southern University and within walking distance of several restaurants. Our Statesboro, GA hotel offers easy access to the East Georgia Regional Medical Center, Ogeechee Technical College, Wal-Mart Distribution Center and the Great Dane Trailers. Discover the beauty of the GSU Botanical Gardens and explore historic downtown Statesboro with its charming antique shops and cafés. Take the family for an exhilarating day out to Splash in the Boro, or step into the past with a visit to the GSU Museum – home to a 78-million-year-old mosasaur dinosaur.

Settle in to a warm and inviting guest room offering an array of thoughtful amenities including free high-speed internet access, a handy lap desk and LCD TV. It's easy to stay recharged in your room with the microwave and mini-fridge facilities. Enjoy a great night's sleep in a clean and fresh Hampton bed®.

Start your day right with Hampton’s free hot breakfast. If you’re in a hurry, simply grab one of our free Hampton’s On the Run® Breakfast Bags, available Monday through Friday, for a quick, healthy meal to go.

Host your Statesboro, GA event in our hotel’s 750 sq. ft. meeting room and catch up with work in the 24-hour business center. Make some time for yourself with a relaxing dip in the outdoor pool or an invigorating workout in the fitness center.