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Facilities & Maintenance Supervisor

Posted November 5, 2020

Hotel Albuquerque at Old Town
Albuquerque, NM
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans

About This Job

Position Purpose:  The Facilities Supervisor helps to coordinate and supervise the day-to-day operations and maintenance of the property or facility, grounds, and associated equipment.  They oversee the facilities team members work and projects, tracking service requests, and ensuring requests are completed within established timelines and quality standards.  The Facilities Supervisor maintains a safe and effective work environment.

Supervisory Responsibilities:  Facilities Technicians, and Groundskeepers

Essential Duties and Functions/Responsibilities/Tasks:

  • Work under direction of the Director of Facilities/Facilities Manager and property General Manager.
  • Maintain a high level of positivity and professionalism with guests, team members, and external partners.
  • Support Director of Facilities/Facilities Manager in performing all activities involved in preventive, scheduled, and emergency maintenance, cleaning, repair and renovation of buildings, mechanical systems, physical facility, and grounds.
  • Supervise Facilities team members and projects.
  • Execute preventive maintenance programs and oversee projects.
  • Help with the creation of the department and team member schedules, ensuring adequate coverage for work projects.
  • Respond to maintenance requests and address equipment and facilities breakdowns and follow-up with corrective action.
  • Conduct regular building and facilities general maintenance in other areas, including basic electrical, plumbing, painting, drywall, tile, and landscaping.
  • Maintain effective health and safety protocols, including completion of risk assessments and implementation of established policies and procedures.
  • May include maintenance of pools, spas, and hot tubs.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.


  • Minimum of 3 years of facilities maintenance or construction required.
  • Hospitality experience preferred.
  • Certified Pool Operator certification is required.
  • OSHA Forklift or Scissor Lift certification may be required.
  • Must be knowledgeable of boilers, compressors, and generators as well as various mechanical, electrical, and plumbing systems.
  • Knowledgeable in building codes and safety regulations.
  • Strong knowledge of facilities software and MS Office required.
  • Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required; conditions could include outdoors, indoors, and confined spaces.
  • Ability to push/pull/lift/carry up to 50 pounds.
  • May be exposed to extreme or variant temperatures, high and precarious locations, moving mechanical parts, and vibrations.
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Must have current, unrestricted driver’s license and be able to maintain company group insurance.

About Heritage Hotels & Resorts:

At Heritage Hotels & Resorts Inc, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded.  More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer and does E-Verify. 


About this Employer

Hotel Albuquerque at Old Town

800 Rio Grande NW
Albuquerque, NM 87104

(505) 843-6300

188 Room Hotel

The New Southwest — In The Center of Old Town Albuquerque, New Mexico

Hotel Albuquerque at Old Town delights travelers with a distinctive blend of historic grandeur and contemporary comfort. Our landmark hotel is conveniently located in the heart of Old Town, offering luxurious Albuquerque accommodations and amenities including our on-site restaurant and bars, an outdoor resort swimming pool, a romantic wedding chapel, and more than 62,000 square feet of indoor and outdoor meeting and event space.

Old Town Albuquerque Hotel

In the heart of Old Town, Hotel Albuquerque offers a unique location in a historic district easily accessible from I-40 and within 15 minutes of Albuquerque International Sunport Airport. Within walking distance are historic landmarks, restaurants, local shopping favorites, and many other attractions.

We're excited to offer the Southwest's first authentic Flamenco Tablao in partnership with the National Institute of Flamenco, bringing guests local and international performers Thursdays through Sundays. The Tablao features authentic Sevilla tapas and regionally inspired fine wines and spirits. 

Albuquerque Weddings, Meetings, and Events

With more than 41,000 square feet of interior meeting rooms & convention space, plus 21,000 square feet of outdoor event space surrounded by lush gardens, our Albuquerque, New Mexico hotel in Old Town offers extensive facilities tailored to a wide range of social, association and corporate events.

Featuring our own Albuquerque wedding chapel and an outdoor pavilion and garden for ceremonies, New Mexico's most memorable weddings happen at Hotel Albuquerque at Old Town and Casa Esencia. We offer a variety of exceptional indoor and outdoor spaces from intimate gatherings to grand galas.  

  • 14,000-sq.ft Grand Ballroom
  • 3,796-sq.ft. Ballroom
  • Fireplace Board Room
  • Breakout Meeting Rooms
  • Pavilion and Spanish Gardens
  • Non-denominational Southwestern-style Wedding Chapel
  • Casa Esencia - event space in a 300-year-old adobe home listed on the National Historic Registry