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Dual Director of Sales

Posted March 6, 2021

Homewood Suites by Hilton Columbia
Columbia, SC
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
  • Provide pricing and guidance recommendations to Teams, review and approve any special corporate negotiated rates
  • Develop a working knowledge of the operations of the hotels, including food and beverage, guest services, reservations
  • Develop a complete knowledge and ensure adherence to company sales policies and SOPs
  • Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
  • Provide guidance for RFP Season Annually to National Sales with the help from GMs and/or Regional DOS & National Sales
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
  • Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
  • Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
  • Participates in forecasting for revenue and expenses
  • Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
  • Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
  • Recommend and implement new sales programs at the hotels and accurately track ROI
  • Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
  • Prepares annual marketing/business and budget plans
  • Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
  • Abides by Prime Time Selling hours
  • Perform any other job-related duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
  • Minimum of 5 years in progressive hotel sales with leadership responsibilities

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong analytical skills relative to impact on hotel revenues
  • Ability to communicate effectively verbally and in writing
  • Strong interpersonal skills
  • Strong understanding of revenue management principles
  • Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
  • Ability to travel as needed
  • Must have flexible work hours that may include evenings, weekends, and holidays
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About this Employer

Homewood Suites by Hilton Columbia

230 Greystone Boulevard
Columbia, SC 29210

(803) 239-4663

81 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Conveniently located on Greystone Blvd and 2.5 miles from downtown Columbia, South Carolina, our hotel is a wonderful home away from home. Enjoy easy access to major interstates (I-26, I-20 and I-77), the University of South Carolina, the downtown business area, restaurants, shopping malls and Riverbanks Zoo. Other scenic places to visit near this all-suite Columbia, SC hotel are the Riverbanks Botanical Garden, Three Rivers Greenway, and Columbia Canal & Riverfront Park.

This comfortable extended stay Columbia, SC hotel offers a pool, spa, complimentary business and fitness centers, complimentary WiFi, a hot full breakfast daily and complimentary evening social in our Lodge, Monday through Thursday. Each comfortable suite features areas for work or entertaining and a fully equipped kitchen with a refrigerator, microwave and dishwasher.