Search 11,268 current hospitality jobs

Casino EVS Supervisor

Posted February 28, 2021

Oaklawn Racing Casino Resort
Hot Springs National Park, AR

About This Job


Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

Under general supervision, the EVS Supervisor oversees and coordinates that EVS attendants on their shifts to ensure the cleanliness of the casino and public areas meet Oaklawn standards and Core Values.

Essential Duties and Responsibilities

  • Maintains the cleanliness, safety and sanitation of the Casino and public areas
  • Conducts daily tours of all areas to ensure that EVS attendants are completing work as assigned and meeting OJC standards and Core Values
  • Maintains shift log or report, communicating any irregularities necessary for successful operations of other shifts.
  • Knows safe work habits and ensures that team is following safety protocols 
  • Responds to cleaning or grounds keeping requests from other departments.
  • Identifies and communicates cleaning supplies and equipment needs to EVS Manager
  • Assures prompt, courteous service to all guests, internal and external.
  • Hires, trains and develops EVS attendants, schedules work areas and follows up
  • Provides leadership and assistance to EVS Team.
  • Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times. 
  • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. 
  • Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance. 
  • Performs all duties in accordance with company core values, internal policies and procedures, as well, as applicable laws and gaming regulations
  • Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. 
  • Effectively communicates concerns and information to supervisor and listens to communication from supervisor. 
  • Effectively relates ideas for improvements to supervisor and management in accordance with chain of command. 
  • Observes and reports any and all unsafe behavior displayed by internal and external guests. 
  • Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
  • Punctual attendance required 
  • Ability to work required overtime. 
  • Other duties as assigned


Knowledge, Skills and Abilities

  • Ability to use equipment associated with position; including but not limited to the use of vacuum cleaners, mops, brooms and floor machines.
  • Superior attention to detail
  • Strong analytical and problem solving skills 
  • Strong guest service skills
  • Ability to work in a fast paced, high energy environment
  • Supervisory skills and able to lead by example
  • Excellent verbal skills
  • Ability to maintain a professional and positive demeanor with guests and team members
  • Ability to adhere to OJC attendance standards
  • Ability to use a hand-held radio for communications
  • Must be able to work as part of a team and maintain a positive attitude, as well as work independently
  • Flexible and adaptable to work in changing environment

Work Environment/Physical Demands

  • Ability to work in a smoking environment with moderate to loud noise levels and varied light levels including flashing lights
  • Ability to work a schedule that includes nights, weekends and holidays
  • Ability to stand and walk for majority of shift
  • Ability to easily traverse the gaming floor
  • Must be in good physical condition, position requires frequent physical labor including walking, standing, climbing, lifting, pushing, pulling, bending, stooping, reaching and carrying
  • Ability to frequently lift, pull, push 50lbs., with or without assistance
  • Ability to use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms
  • Ability to work around and use cleaning chemicals

Education and Experience Requirements

  • High School grad or GED preferred but not required
  • 1+ years professional housekeeping 
  • Previous supervisory experience 1+ years

Additional Information:

  • Must be able to obtain and maintain Arkansas State Licensing
  • Must be able to pass pre-employment drug screen and background check that may include fingerprinting and credit check.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Oaklawn Racing Casino Resort

2705 Central Avenue
Hot Springs National Park, AR 71901


About Us

Located in Hot Springs National Park, Arkansas, Oaklawn has been one of the premiere Thoroughbred racetracks in the country since 1904, best known as home of the $1 million Arkansas Derby. Today, Oaklawn is Arkansas’ #1 tourist destination. The state-of-the art casino offers live craps, live blackjack, popular slot games, live music, and the award-winning Silks Bar & Grill. Oaklawn began a multi-phased expansion in May 2019.


If you’re interested in working in a fun industry with fun people, Oaklawn Racing Casino Resort is the place to be. Oaklawn is much more than just a job. It’s an opportunity to be a part of the Oaklawn family as you build a rewarding, long-term career. Oaklawn is an exciting workplace where you’ll enjoy generous benefits and an opportunity for advancement. We have a variety of racing and gaming openings for you to explore, so if you’re ready for success apply today!

Applicants must be 21 years old.