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Front Desk Agent Part-Time

Posted November 30, 2020

Hyatt House Salt Lake City/Downtown
Salt Lake City, UT
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Hyatt House Salt Lake City/Downtown

140 South 300 West
Salt Lake City, UT 84101

(801) 359-4020

159 Room Extended Stay

www.hyatt.com

Our Hotel

Hyatt House Salt Lake City/Downtown provides guests with first-class accommodations and service in the center of SLC. Our homey and cozy rooms are only enhanced by our location in downtown SLC. We’re in the heart of the city close to several of the area’s major businesses and great shopping, delicious dining and outstanding cultural attractions. 

  • Residentially inspired suites with fully equipped kitchens
  • Breakfast featuring the Omelet Bar, with create-your-own and chef-inspired options
  • 24-hour Guest Market
  • 24 Hour Business Center