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Part-Time Night Auditor Part-Time

Posted October 8, 2020

Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena)
Raleigh, NC
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Exciting opportunity with award-winning Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena) in need of an experienced, energetic, and customer-service focused part-time Night Auditor!

About This Job

We are currently seeking an experienced, dependable, and customer-service focused part-time Night Auditor for the award-winning Hampton Inn & Suites located at 111 Hampton Woods Lane, Raleigh, NC.  Candidates must be self-driven, goal-oriented, and work well within a successful team environment.

The Night Auditor is responsible for balancing the revenue and expense transactions which occur each day at the hotel.

This position is also responsible for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.  Additional responsibilities include: greeting guests, registering guests, making and modifying reservations, hotel operator, and concierge duties.

The ideal candidate will have prior hotel night audit and/or front desk experience (Hilton preferred). This position requires an upbeat, dependable, and responsible individual that is willing to ensure 100% guest satisfaction at all times.

POSITION STANDARDS & ESSENTIAL RESPONSIBILITIES: 

  • Closing and balancing all room accounts
  • Counting and balancing cash and credit card receipts
  • Balancing direct bill accounts
  • Verifying and balancing vouchers
  • Running a trial balance report
  • Investigating or analyzing out-of-balance situations
  • Making adjustments or corrections to accounts as needed
  • Printing and distributing various computer audit reports
  • Completing required revenue and expense reports
  • Preparing guest folios for Express Check Out
  • All guest service representative responsibilities
  • Have knowledge of hotel fire and safety procedures
  • Listening and responding to guests’ requests or complaints

The ideal candidate for this position

  • Prior Hilton OnQ experience is strongly preferred
  • Prior front desk and/or customer service experience is preferred
  • Customer-service oriented
  • Excellent interpersonal skills
  • Strong initiative and work ethic
  • Punctual , reliable, and regular attendance
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Excellent communication skills – verbal and written
  • Strong analytical and problem solving skills
  • Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways
  • Valid driver’s license and Department of Motor Vehicles Report (if applicable)
    • Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle
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About this Employer

Hampton Inn & Suites Raleigh/Cary I-40 (PNC Arena)

111 Hampton Woods Lane
Raleigh, NC 27607

(919) 233-1798

124 Room Hotel

hamptoninn3.hilton.com

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At A Glance

The Raleigh area offers many dining choices located near our hotel. With a free hot breakfast available for every guest, the most important meal of the day will require little thought. If you need recommendations for lunch or dinner, stop by the front desk and our friendly team will be happy to help. You can find great dining options nearby including renowned downtown Raleigh spots or Cary area restaurants.