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Room Attendant Part-Time

Posted April 13, 2021

Kickapoo Lucky Eagle Casino and Hotel
Eagle Pass, TX
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About This Job

Function

Responsible for providing clean and immaculate hotel guest rooms that meet the expectations of the guest and the established standards of Winston Hospitality.

Reports To: Executive Housekeeper or Housekeeping Manager

 

Responsibilities

  • Ensures complete guest satisfaction.
  • Responsible for investigating guest complaints.
  • Responsible for follow-up with Guest complaints and requests.
  • Responsible for providing clean guestrooms.
  • Responsible for sweeping, scrubbing, waxing, and polishing floors within the guestrooms, and public areas of the hotel.
  • Responsible for vacuuming hotel guestrooms.
  • Responsible for emptying guestroom wastebaskets and clean ashtrays.
  • Responsible for washing windows, mirrors, door panels, and sills.
  • Responsible for replenishing guestroom amenities and supplies, i.e. tissue, soaps, shampoos etc.
  • Responsible for ensuring that Quality Standards and Service are maintained for Property, Product and People.
  • Responsible for ensuring that Quality Standards are met for brand expectations.
  • Responsible for developing a critical eye for detail and perfection.
  • Responsible for security of guest room and its contents.

 

Technical Experience

  • Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.
  • Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
  • Must have the ability to stand, walk, bend, reach and move continuously to clean rooms

 

Physical Requirements

  • Physically mobile with reasonable accommodations.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photo copiers.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues
  • Work in cold & hot temperatures
  • Possibly be exposed to second hand smoke

     

Health & Safety Requirements 

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. 

 

Employees must always wash and/or sanitize their hands and work area as frequently as possible and use a face mask/face shield during working hours. It is a requirement for all employees to follow all hotel Health and Safety Guidelines.  


Notice 

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. 

 

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About this Employer

Kickapoo Lucky Eagle Casino and Hotel

768 Lucky Eagle Drive
Eagle Pass, TX 78852

(830) 773-2255

249 Room Hotel

luckyeagletexas.com

Managed By

Our Property

Hotel with 249 well-appointed, spacious suites and guest rooms with views of the Rio Grande and our surrounding South Texas landscape. Located in Eagle Pass, TX just steps away from the Texas and Mexico border. 3000+ gaming devices as well as Poker and Bingo available on the gaming floor along with numerous dining options including IHOP, Freddy's World Famous Steakburger, WOKINN and several of our very own concepts. 

  • Gift shop with souvenirs, sundries and snacks
  • Outdoor pool
  • Fitness center featuring state-of-the-art equipment with individual TV screens
  • Meeting rooms
  • Business center
  • Full Service-Dining Options
  • Player's Club
  • Poker¬†
  • Bingo