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House Person-Night (HOA)

Posted November 2, 2020

Hyatt Place Boise/Towne Square
Boise, ID
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About This Job

Job Summary

The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). This role primarily works in the evenings overnight hours.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Provide turndown service to assigned guest rooms and suites
  • Clean and refresh guest rooms as needed
  • Restock the required number of guest rooms per shift.
  • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Keep all hallways public areas and closets clean neat and vacuumed.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Foundâ€_ according to the standards. Marginal:
  • Follow all procedures as outlined by the Housekeeping Manager.
  • Other duties as required.
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About this Employer

Hyatt Place Boise/Towne Square

925 North Milwaukee Street
Boise, ID 83704

(208) 375-1200

127 Room Hotel

www.hyatt.com

Our Hotel

Ideally located 10 minutes from the Boise Airport and downtown Boise, Hyatt Place Boise/Towne Square Mall is within walking distance of 23 restaurants, and close to many fun attractions and family activities, like Bogus Basin Ski Resort and Roaring Springs Water Park. Guests can enjoy a day of shopping at Towne Square Mall or take a short drive to downtown to explore the eclectic mix of boutiques, galleries, and gift stores.

  • 128 rooms
  • Pool
  • 24/7 Gym
  • 24-hour Business Center
  • Meeting facilities