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Front Desk - Guest Experience Part-Time

Posted November 19, 2020

Courtyard Bettendorf Quad Cities
Bettendorf, IA

About This Job

Job Summary

     Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

     No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


About this Employer

Courtyard Bettendorf Quad Cities

895 Golden Valley Drive
Bettendorf, IA 52722


108 Room Hotel

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The new state-of-the-art lobby at the Our Bettendorf hotel provides greater flexibility and more choices for our guests, making it one of the most convenient and comfortable hotels in the Quad Cities. The exciting new features at this Marriott hotel in Bettendorf include free Wi-Fi throughout, easy access to news, weather and airport conditions via our GoBoard, and the new Bistro: Eat. Drink. Connect, providing guests with sensible breakfast options, and an all-new dinner service with cocktails. Feel free to grab a snack from The Market, offering 24-hour service with a variety of food and beverage choices. The indoor pool and exercise room at this hotel near Isle of Capri Casino provide convenient exercise options. Courtyard Bettendorf Quad Cities also offers an 805-sq-ft meeting room, making it ideal for small meetings and social events. Our many reinventions and focus on increased comfort for guests make Courtyard Bettendorf one of the best options for a hotel in Quad Cities, Iowa.