JOB DUTIES AND RESPONSIBILITIES

• Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
• Ensures that rooms have clean linen, bedding and towels
• Understands and follows all safety and security procedures as mandated by the hotel
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)
• Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
• Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
• Other duties as assigned

EDUCATION AND EXPERIENCE

• High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Knowledge of cleanliness standards