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Banquet Server

Posted November 4, 2020

Hyatt Centric Las Olas
Fort Lauderdale, FL
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About This Job

Job Description

Overview: A Kolter Hospitality Banquet Server delivers service excellence to our guests by providing quality service and committing to guest satisfaction. This position is responsible for preparing for and serving guests during banquet functions in accordance to brand standards of food and beverage quality, presentation, sanitation and genuine hospitality.

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Performance Expectations: 

  1. Review and understand the Banquet Event Order (BEO), complete setup according to the BEO.
  2. Learn the menu for each function and be able to explain the major ingredients and preparation method for each item served. 
  3. Ensure tables are set up with proper arrangement of glassware and silverware 15 minutes prior to function start time.
  4. Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.)
  5. Be ready in assigned station at least 15 minutes prior to function start time.
  6. Continuously patrol assigned station, refilling water and coffee, removing service items and condiments per standard.
  7. Use proper in room clearing and aisle tray break down procedure.
  8. Assist the Banquet Captain in breaking down buffet and handling equipment.
  9. Know and comply with state food handling and liquor laws.
  10. Return all food to the kitchen.
  11. Keep station neat and clean during service.
  12. Report any items in need of repair.
  13. Follow all safety procedures while working.

Behavioral Expectations:

  • Be effective and innovative in handling and solving problems in the workplace. 
  • Remain positive and helpful while working in a fast-paced environment.
  • Committed to the success and growth of the company. 
  • Act honorably, even when no one is watching. 
  • Eagerness to grow and/or develop within the company 
  • Passionately provide personalized guest service 

EOE

M/F/Vet/Disability

DFWP

Kolter Hospitality Participates in E-Verify

Requirements

General Requirements:

Able to work most weekends and holidays

Report to work on time and in proper uniform.

Experience: None. Customer Service and/or Hospitality experience a plus.

Education: None.

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

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About this Employer

Hyatt Centric Las Olas

100 Las Olas Blvd.
Fort Lauderdale, FL 33301

121 Room Hotel

Managed By

Hyatt Centric Fort Lauderdale, currently under construction is slated to open in 2020. The 238 modern-designed guest rooms will occupy the first 15 floors of this multi-story high-rise condo-hotel building –121 luxury condominiums are for sale on the 16th floor and above. The hotel amenities will include 8,500 sq. ft. restaurant with a large exterior patio space at lobby-level, an indoor/outdoor bar seating area on Las Olas Blvd, an elevated pool with views of Las Olas River, 6,000 sq.ft. of meeting and banquet space, 24-hour valet service and an onsite parking garage. Its downtown location will provide its guests and residents with a wide array of activities, including the plethora of upscale shopping and dining, easy access to the white sandy beaches of Fort Lauderdale and Miami, as well as having the arts, culture and entertainment at their fingertips.