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Food & Beverage Supervisor

Posted February 2, 2021

Sac and Fox Casino
Powhattan, KS
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About This Job

Description

The Food & Beverage Supervisor supervises Food & Beverage personnel for each designated shift. Assist with for hiring and training personnel. Provide a solid customer service base for Food and Beverage operations, knowledge of all equipment, State and Federal safety and health regulations as well as liquor laws.   

Responsibilities Include

  • Oversee operations in Deli, Lodge, Timber Lounge, and floor beverage service.
  • Assign employee responsibilities and monitor services for effectiveness.
  • Monitor customer service and resolve complaints.
  • Recommend staffing and scheduling based on department and shift needs.
  • Maintain clean-as-you go policy in all work areas. Delegate specific jobs or duties to employees and follow up on operational standards.
  • Assist F&B Lead Supervisor with employee recruitment, transfers, promotions, education/training and employee evaluations.
  • Prepare required reports (daily, weekly, monthly and counseling).
  • Communicate with other departments to coordinate activities and promote effective interdepartmental relations.
  • Must present a well groomed appearance; be in appropriate business attire, including a valid gaming license at all times
  • Attend all mandatory meetings/trainings.
  • Perform other related duties as assigned. 

Requirements

Education/Experience

  • High School Diploma or GED Certificate. Serve safe Training 
  • Two years experience in food & beverage.   
  • One year supervisor experience in F&B  preferred 

Knowledge/Ability/Skills

  • Knowledge of concession, fine dining, buffet, banquet and bar operations.  
  • Skill in leadership, organization, communications, human relations and decision-making.
  • Knowledge of quality controls in food and beverage, and State liquor laws.
  • Skilled in customer service.
  • Ability to communicate effectively orally and in writing.
  • Must be organized friendly, detail oriented & conscious of high guest service requirements. 

Necessary Special Requirements

  • Must be 21 at time of hire.  
  • All employees must successfully pass a background investigation to be employed by the Casino.  
  • Responsible for Compliance with the Casino’s Internal Control Policy & Procedure as it relates to the position’s stated job description. 

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Sac and Fox Casino

1322 US Highway 75
Powhattan, KS 66527

(800) 990-2946

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About the company

Sac And Fox Casino, owned by the Sac and Fox Nation of Missouri, is located in Powhattan, in Northeast Kansas. The casino offers over 30,000 square feet of gaming space featuring six (6) Table Games, (including Blackjack, Craps and Roulette) as well as 600 slots.

Guests can enjoy several food & beverage venues, which include The Lodge, Express Cafe and The Casino Bar Lounge. Sac and Fox Casino also offers RV Parking.