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Housekeeping Assistant Supervisor

Posted November 2, 2020

Hampton Inn Pittsburgh Airport
Moon Township, PA
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About This Job

Job Summary

The Housekeeping Assistant Supervisor is responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping to inspect Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Supervisor functions in his/her absence.

Responsibilities

QUALIFICATIONS:

  • At least 1 to 2 years of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
  • Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants’ carts are clean and restocked with linen only.
  • Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
  • Maintain key control system.
  • Assist with supervision of all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
  • Handle items for "Lost and Found" according to the standards.
  • Be familiar with all Aimbridge Hospitality policies and House Rules.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
  • Ensure the overall appearance cleanliness and orderliness of staff.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
  • Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
  • Monitor cleanliness and orderliness of Room Attendants’ carts linen closets control closets stairways and landings.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
  • Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
  • Assist with proper and constructive training of Room Attendants.
  • Motivate coach and counsel staff as necessary.
  • Collect all keys and assignment sheets daily at the end of the shift.
  • Attend meetings as required by Management.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all V.I.P.'s special guests and requests.
  • Perform any other duties as requested by Management.
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About this Employer

Hampton Inn Pittsburgh Airport

8514 University Boulevard
Moon Township, PA 15108

(412) 264-0020

127 Room Hotel

www.hilton.com

At A Glance

The Hampton Inn Pittsburgh-Airport hotel is conveniently located less than six miles from Pittsburgh International Airport. Travelers will enjoy a choice of six restaurants within walking distance of our hotel in Moon Township, PA, ranging from fast food to fine dining. The hotel is just half a mile from Robert Morris University and only four miles from fabulous shopping at Robinson Mall. Head downtown to see the Pittsburgh Incline, catch a game at Heinz Field or PNC Park, and discover the engaging music and culture scene.

Combining comfort with value, our hotel near Pittsburgh Airport provides a full package of great amenities guaranteeing an enjoyable stay. Guests can expect free high-speed internet access, Hampton's free hot breakfast® each morning, and our comfiest amenity yet — the clean and fresh Hampton bed®.

  • Ideally located less than 6 miles from Pittsburgh International Airport
  • Free airport shuttle service
  • 423 sq. ft. Pittsburgh meeting room accommodating up to 40 guests
  • 127 clean and comfortable guest rooms and accessible rooms