JOB TITLE: Public Area Attendant
DIRECT REPORT: Executive Housekeeper or Housekeeping Manager
Responsible for providing clean and immaculate public areas throughout the hotel, including lobby, public restrooms, hallways, corridors and the hotel front entrance.
Ensures complete guest satisfaction.
Responsible for thoroughly cleaning public restroom sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
Responsible for sweeping, scrubbing, waxing, and polishing floors within the public areas of the hotel.
Responsible for thoroughly dusting all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.
Responsible for thoroughly cleaning and polishing all metal surfaces, applying pressure in repeated motion.
Responsible for reporting suspicious persons or activities, hazardous conditions, etc. to the Executive Housekeeper, General Manager or Security.
Responsible for turning over all lost and found items immediately to Supervisor.
Adheres to established policies and procedures for Winston Hospitality, Inc
Practices the Winston Hospitality, Inc. Culture and ensures all cultural expectations are implemented and regularly practiced throughout the Housekeeping Department.
Responsible for performing “other duties” as assigned by management.
LICENSES OR CERTIFICATES
Must have basic knowledge of sanitation requirements/controls and applications of relevant chemicals.
Must have knowledge of brand standards and Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.
Must have the ability to stand, walk, bend, reach and move continuously to clean rooms.
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
When you walk into the WinStar World Casino Hotel from the casino gaming floor, you enter a new and exciting destination. With attractive guest rooms and deluxe suites, choose from 1399 rooms that fit your taste and comfort. Inside you’ll find sensational amenities and state-of-the-art facilities. The hotel offers all of the luxuries of home, plus some extras like complimentary turn-down service upon request. You will find several wonderful amenities: Terrace View Café offering an array of delicious selections 24 hours a day, Rotunda Bar and Pool Bar serving cocktails and light food. Enjoy some shopping at one of our two gift shops. Enjoy our state of the art physical fitness room and then relax by your choice of resort-style two pools.
Winston Hospitality is a creative, energetic and passionate company, dedicated to the highest standard of service and quality in the hospitality industry. Winston Hospitality has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success.
Winston Hospitality offers many hospitality services, including management, development, rehabilitation, repositioning, and hotel ownership. Our senior management team brings years of experience and a wealth of knowledge to each of these areas and is strongly committed to ensuring the satisfaction of our guests and of our partners.