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Hotel Maintenance Engineer

Posted November 14, 2020

Palm Beach Marriott Singer Island Beach Resort & Spa
Singer Island Riviera Beach, FL
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About This Job

TITLE:           ENGINEER (MAINTENANCE TECHNICIAN)

 

Job Description:  Responsible for the preventive maintenance of hotel guest rooms, public spaces, and all related equipment, following company and brand standards, to ensure high standards of maintenance and guest satisfaction.

ESSENTIAL FUNCTIONS

MAINTENANCE SKILLS

Maintain work order system, as well as completing work orders on a timely basis.

Work with Chief Engineer and Management team to identify and accomplish all technical and skilled related projects, including but not limited to:

Guest room repair issues (caulking, tile repair, painting, appliances, etc)

Assist in the monitoring of Hotel key control system.

Carpet repair; floor tile repair.

Basic plumbing repairs.

Basic electrical repairs.

Painting, minor roof repairs, and other exterior projects.

Pool and exercise room / equipment repairs.

Complete guest room checklist as scheduled.

Report completed guest room care maintenance to Chief Engineer.

Maintain a current inventory of parts and materials.

Participate in the keeping of a maintenance work order log.

Check exterior grounds, fences, lighting for upkeep requirements as needed.

Preventive maintenance of HVAC equipment, clean coils and filters as needed.

Responsible for pool maintenance procedures; read and supply chemicals to system.

Check smoke alarms on a regular schedule.

Assist Chief Engineer in identifying persistent, consistent, or major maintenance problems.

Communicate to the requesting party the completion of maintenance requests.

Carry our any reasonable request courteously and politely.

When required, report to Hotel in bad weather conditions for maintenance of Hotel’s exterior (snow shoveling, ice melting, etc.)

 

TECHNICAL SKILLS

Able to work independently with minimum supervision.

Able to communicate effectively both written and verbal.

Able to communicate effectively with other associates, as well as guests.

Able and willing to respond to emergency situations on short notice.

Individuals must be service and detail oriented.

Must comply with all department, hotel, and corporate standard operating procedures.

Responsible for knowing Hotel emergency procedures.


GUEST RELATIONS

Be readily available/ approachable for all guests.

Answer guest questions regarding Hotel and local area facilities and services.

Take proactive approaches when dealing with guest concerns.  Follow property specific second effort and recovery plan.

Ensure staffing levels allow team members to exceed guest needs.

Extend professionalism and courtesy to guests at all times.

 

 

OTHER  REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM: 


The hotel operates 7 days a week, 24 hours a day.  Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.

Carry out all reasonable requests by leadership team.

Comply with department uniform and appearance standards.

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About this Employer

Palm Beach Marriott Singer Island Beach Resort & Spa

3800 North Ocean Drive
Singer Island Riviera Beach, FL 33404

(561) 340-1700

191 Room Hotel

www.marriott.com

Our Hotel

Our all-suites hotel is located on beautiful Singer Island, between Jupiter and West Palm Beach. Spanning 20 floors and 191 suites, our resort features condominium-style accommodations with a full kitchen, separate living, dining and sleeping areas, private balconies with ocean views and abundant amenities. Guests can savor a delicious meal and great views at one of our three restaurants. They can go for a swim in our outdoor infinity pool or our lagoon pool with a slide. We are ready to host an event in our versatile event venues, featuring inspired catering and modern technology. Our luxury hotel on Singer Island welcomes all travelers to the West Palm Beach area in the height of style.