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Spa Therapist

Posted November 20, 2020

The Westin Mumbai Garden City
Mumbai, India
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About This Job

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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About this Employer

The Westin Mumbai Garden City

Goregaon East, International Business Park, Oberoi Garden City
Mumbai, 400063
India

+91 22 6147 0000

268 Room Hotel

www.marriott.com

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Our Hotel

Designed to replenish your well-being, The Westin Mumbai Garden City is a scenic sanctuary for business and leisure travel. Find a restorative respite in sleek, modern hotel accommodations with floor-to-ceiling windows and award-winning Westin Heavenly® Beds. Ignite your senses with delectable Indian cuisine and sublime city views at our hotel restaurant. Enjoy a coveted location in Mumbai's thriving business district, near Bombay Exhibition Center, Oberoi Mall and NESCO Convention Center. Reach a higher level of success in our hotel's dynamic event spaces, featuring modern boardrooms, elegant wedding venues and a convenient location near Mumbai’s International Airport. After a full day in Goregaon East, pamper yourself with massage, beauty and wellness therapies at our Heavenly Spa by Westin™, or exhilarate your body with a workout at our WestinWORKOUT® Fitness Studio. A haven of refreshment and renewal, The Westin Mumbai Garden City is the perfect place to center your visit to India.