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Poker Dual Rate

Posted November 21, 2020

Agua Caliente Casino Resort Spa
Rancho Mirage, CA

About This Job


The Dual Rate Poker Supervisor/Dealer assists in the responsibilities of the day to day operations of the Poker Room. Performs the duties of either a Poker Dealer or Poker Supervisor as directed by the Poker Manager or Shift Manager. 

As a Supervisor

  • Possesses a good working knowledge and understanding of Poker Games.
  • Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures.
  • Approves and oversees count table inventory at the beginning and end of shifts.
  • Facilitates replenishment of chips.
  • Supervises issuance of cards. 
  • instructs personnel on table assignment.
  • Handles minor guest complaints.
  • Maintains integrity of the Poker Games.
  • Assists the Poker Manager and/or Shift Manager with gaming operations.
  • Can perform duties assigned by Shift Manager.

As a Dealer

  • Maintain a friendly relationship with guests.
  • Exchange cash for playing chips.
  • Deals the games in accordance with ACC Poker procedures.
  • Adheres to ACC policies, procedures and Internal Controls
  • Maintains the integrity of the Poker Room activities.
  • Responsible for table security at all times.
  • Maintains a clean and neat table at all times.

Supervisory ResponsibilitiesAs a Supervisor

  • Directly supervises the dealers. 
  • Carries out supervisory responsibilities in accordance with the ACC policies and procedures as well as applicable laws. 
  • Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees; addressing complaints and resolving problems.



  • One or more years related experience and/or training; or equivalent combination of education and experience. 
  • Must pass Dealer audition and proficiency test. 
  • Must be able to communicate in English

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Agua Caliente Casino Resort Spa

32250 Bob Hope Dr
Rancho Mirage, CA 92270

(888) 999-1995

364 Room Resort

Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.