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Systems Engineer - VDI

Posted October 26, 2020

Marriott International
Bethesda, MD

About This Job


Marriott International, Inc., a leading lodging company with more than 6,000 properties in 122 countries and territories, is looking for a Systems Engineer to join its IT Delivery team. The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions. This position provides support to sourced partners on projects with up to moderate complexity. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable and dependable. This individual will play a critical role in supporting workgroups and/or functions as a technical resource.  They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role may also be called upon can make contributions into research, analysis, design, creation and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.  


Education and Experience


  • Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
  • 5+ years’ experience in information technology
  • 2+ years’ experience developing technical solutions for end user and workplace services leveraging cloud and virtual technologies.
  • 2+ years’ developing automated technology capabilities in support of desktop and mobile computing platforms
  • 2+ years’ working with enterprise class cloud services and DaaS providers such as Office365, AWS, Workspaces, VMware Horizon, and Azure
  • 2+ years’ maintaining VMWare Horizon platform
  • 3+ years’ working with Windows configuration and patching
  • 2+ years’ working with powershell scripting and powerCLI or other scripting language


  • Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams
  • Demonstrated ability to perform independently as a member of a team and through cross functional initiatives
  • 2+ years’ process mapping and automation
  • 2+ years PDQ deploy packaging
  • 2+ years with Agile and Design Thinking
  • Strong attention to detail with an ability to operate effectively across multiple priorities
  • Strong passion for technology and the drive to learn new technology
  • Strong understanding of the software development life cycle (SDLC)
  • Experience in SQL Server reporting
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience in requirements analysis/generation and developing systems architectures
  • Experience as a system engineer in programs that encompass systems architecture, requirements analysis, design, production, integration, test and transition into operations
  • Proficiency in Visio, Word, Excel, PowerPoint


  • Provides support, oversight, governance and tactical direction related to the cloud services that are required to enable the delivery of IT services
  • Design quality and always available domain services such as Active Directory, LDAP, and other associated e-Directories
  • Design reliable services for electronic messaging and collaboration services inclusive of email, chat, desktop video, conferencing, file share services and SharePoint services
  • Develop/Design cloud-based services in the form of IaaS, SaaS, or PaaS to help consumerize the end point device experience
  • Develop standards, qualifications and methods for the integration of the workplace architecture with new applications and internet browsers
  • Supports analysis of the current environment to detect critical deficiencies and recommends solutions for improvement
  • Utilizes capability modeling to align systems strategy and planning with business strategy and goals
  • Consults with project teams to identify when it is necessary to modify services to accommodate project needs
  • Supports, implements and promotes standard configuration and change management, processes and practices
  • Develop test plans, implementation plans, and project timelines for assigned projects

Delivering Technology

  • Leads technical design activities and prepares technical specifications tor small and large projects.
  • Supports existing systems and projects in a minimum of one environment.
  • Reviews completeness of requirements prior to Service Provider solutioning
  • Participates with the Service Provider in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.
  • Provides input to support desk change management efforts as it relates to support and training of new system
  • Coordinates with appropriate IT and vendor relations teams
  • Ensures early warning to the leadership regarding degraded or missed service levels

IT Governance

  • Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
  • Maintains a proper balance between business and operational risk
  • Follows the defined project management standards and processes

Service Provider Management

  • Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
  • Provides input to plans to effectively utilize resources
  • Monitors Service Provider outcomes
  • Provides estimates of work effort for client project provided by Service Providers for accuracy
  • Facilitates timely resolution of service delivery problems and minimizes the impact to clients

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


About this Employer

Marriott International

10400 Fernwood Rd.
Bethesda, MD 20817

(301) 380-3000

Corporate Office

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What Does it Mean to Be a Marriott International Associate?

It means feeling the power of belonging. We feel it each and every day. It comes from being recognized. It comes from knowing Marriott International sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. It's why so many of our associates come for a job, but stay for a career.


  • Marriott's managers and leaders take a personal interest in each associate
  • Marriott offers resources and support so associates have what they need to develop to their full potential
  • Marriott is committed to hiring a diverse workforce and sustaining an inclusive culture


  • A work environment that is a "home away from home" for many associates, where co-workers are also friends
  • Service is what sets Marriott apart with our guests, so Marriott associates are empowered to go the extra mile, do the job right, and deliver exceptional guest experiences
  • Working for Marriott gives associates a sense of pride and dignity, where they are empowered to deliver their personal best, every day, for every guest and each other

What Sets Us Apart?

We believe our strength is rooted in our five core values:

  • Putting people first
  • Pursuing excellence
  • Embracing change
  • Acting with integrity, and
  • Serving our world

These values are our legacy and our future. As we pursue our vision of making Marriott the #1 travel company in the world, we never lose sight of our founding principles and our proud heritage. We are constantly innovating and evolving, but we'll always stay true to who we are, because we believe the way we do business is as important as the business we do.