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Assistant General Manager

Posted March 27, 2021

AC Hotel by Marriott
San Antonio, TX
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We are looking for an Assistant General Manager with solid Operations experience to join our team!

About This Job

 Winston Hospitality is looking for an Assistant General Manager with Operations experience for its full service 181 room AC Hotel by Marriott in San Antonio, TX.   

RESPONSIBILITIES:

Ensure and able to deliver outstanding and complete guest satisfaction.

Manages Guest Service Relations to ensure that we deliver a superior guest experience

Participates in the development of the short term and long term financial and operational plans for the hotel.

Oversees the Operations insuring company and ownership policies and procedures are being followed and making sure employees are giving complete guest satisfaction.

Ensures Security for the hotel’s customers, employees, and property assets.

Remains current on business trends and local activities.

Enforces established policies and procedures for Winston Hospitality and brand.

Insures smooth operation of Manager On Duty (MOD) program 

Assists in conducting the departmental operational audits and assists in developing corrective action plans.

Ensures property standards are maintained in identifying cleanliness and maintenance issues by property use of inspection and maintenance request forms and provides directions to subordinates as necessary.

Responsible for performing “other duties” as assigned by management

REQUIRED EXPERIENCE:

Minimum (5) Five Years Hotel Management Experience

Must have thorough knowledge of Rooms Department Operations including Front Office and Housekeeping.

Must have Revenue Management experience.

Must have a solid Operations/Hotel Management background.

GROOMING/UNIFORMS 

  • All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

LICENSES OR CERTIFICATES 

  • Ability to obtain any certifications, licenses or permits that may be required by law or company Regulations.

TECHNICAL SKILLS AND ABILITIES:

  • Knowledge of the organizations and operations of administrative programs.
  • Ability to develop long-term plans and programs and to evaluate work accomplishments.
  • Ability to apply and adapt practices and techniques to the special requirements of senior management.
  • Ability to establish and maintain effective relationships with other management staff, employees, and the general public.
  • Ability to present facts and recommendations effectively in oral and written form.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
  • Proficient in Word, Excel, PowerPoint and other systems as needed.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 

  • Physically mobile with reasonable accommodations.
  • Must be able to lift and carry upwards to 25 pounds.
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Manual dexterity and coordination to operate office equipment, including computers, calculators, registers, fax machines, and photo copiers, etc.
  • Read, write, speak, and understand English.
  • Operate in mentally and physically stressful situations.
  • Respond to visual and aural cues.
  • Work in cold & hot temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent lifting or with other means for movement of boxes or pans. May also include frequent bending, stooping, squatting, pushing and pulling of parts and part containers can also be expected.

SAFETY REQUIREMENTS 

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

 

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About this Employer

AC Hotel by Marriott

111 Soledad Street
San Antonio, TX 78205

181 Room Hotel

Managed By

Our Mission

Our mission is to delight and surprise our guests at every encounter. This starts by treating our associates like family, and fostering an environment built around creativity, teamwork and collaboration.

Our Philosophy

Elegant, purposeful design. Flexible spaces and carefully crafted signature moments. We’ve orchestrated the entire hotel experience so you can be more productive, creative and fulfilled


Refined Food and Drinks 

At every AC hotel, guests can enjoy European-inspired beverage and food offerings in the AC Lounge® and AC Kitchen.