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Lead DevOps Engineer

Posted November 28, 2020

Hilton - System Solutions - Dallas
Addison, TX
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About This Job

Description

***This role can be based in our Memphis, TN or Dallas, TX locations or Remotely***

From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton’s Global Technology team is building the hospitality experience of the future – for our guests, owners and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

Hilton is looking for a Lead Site Reliability Engineer to work alongside our product and development teams to continue to scale our application and infrastructure while ensuring performance and high availability. As the ideal candidate you will communicate clearly, enjoys learning, deploying and scaling new technologies, and acting as a proponent of automation/infrastructure as code.

As a Lead Site Reliability Engineer you are expected to create a link between development and operations by applying a software engineering mindset to system administration topics. You split your time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

More specifically, you will:


  • Build and maintain application roadmaps

  • Solve complex performance and scaling issues, working with Engineering to ensure that we avoid bottlenecks and scale to meet traffic demands through organic growth and marketing events

  • Help evolve our production infrastructure, strategically employing automation, and infrastructure-as-code

  • Develop and maintain software platforms and frameworks to support and empower Product Development teams

  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews

  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health

  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity

Requirements

What are we looking for?

We believe success in this role will demonstrate itself through the following attributes and skills:


  • Understand, document, and describe complex technical subjects

  • Align business capabilities to IT solutions

  • Act as a trainer, mentor, and advisor to colleagues

  • Drive innovation in line with architecture standards and strategy

  • Collaborate and act in an objective manner in order to effectively solve problems and stay on track towards accomplishing organizational goals

  • Demonstrate expertise in software and platform design principles

  • Communicate to a wide variety of partners, both technical and non-technical

To fulfill this role successfully, you should demonstrate the following minimum qualifications:


  • Seven (7) years of professional experience in technology or a related field

  • Five (5) years of software/platform design and implementation experience

  • Four (4) years IT project management experience

  • Experience with Gitlabs, Jenkins, Docker, Splunk, and DynaTrace

  • Business travel of approximately 10%

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:


  • Bachelor’s Degree, or Associate’s Degree with Six (6+) years of Technology related experience, or High School Degree/GED with twelve (12+) years of Technology related experience

  • Nine (9+) years of professional experience in technology or a related field

  • Five (5+) years of software/platform design and implementation experience, with four (4) years of experience with cloud applications/technologies

  • Five (5+) years of IT project management experience

  • Experience with EKS, Rigor, and/or Bamboo

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.


EOE/AA/Disabled/Veterans

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About this Employer

Hilton - System Solutions - Dallas

15305 N Dallas Parkway, Suite 600
Addison, TX 75001

Regional Office

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We are passionate about delivering exceptional guest experiences.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.