Description

The Communications Coordinator is responsible for supporting the Communications Department with all aspects of Public Relations, Community Relation, Advertising, Interactive Marketing, and Creative Development. 

Responsibilities

Core Service Standards

• CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
• SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
• FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
• FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
• FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Uses independent decision making and discretion in:
• Meeting with third party account executives regarding advertising opportunities
• Coordinating with all departments on all tournaments, promotions, parties, special events to produce coupons, brochures, posters, signage, invitations, and advertising.
• Creating internal communications, such as Newsletters, PowerPoint presentations, etc.
• Creating and ordering printing jobs, such as business cards, signs, and posters.
• Bidding out jobs and selecting vendors.
• Opening jobs and creating work orders with advertising agencies.
• Direct assistance to the Communications Director on projects and assignments, including corporate initiatives in other gaming jurisdictions. 
• Working cooperatively with the Communications Team to assure that Live! Casino & Hotel Philadelphia communicates effectively with our internal and external customers.
• Other duties as assigned.

Requirements

Job Requirements

• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Ability to work in an office environment.

Educational Requirements

• Three (3) to Five (5) years of experience in analytical reporting including development, data mining, and data analysis, experience with HRIS/payroll is preferred.
• Bachelors’ Degree in Business, Human Resources or equivalent work experience.
• Advanced knowledge of Microsoft Excel including vlookup, pivot tables, conditional formatting, and other advanced calculations/functions is required.
• Experience with the following is preferred but not required: Virtual Roster, Kronos, Tableau, Teradata, IGT Table Touch, Bravo Poker, Visual Basic
• Project Management experience would be a plus
• Experience with Continuous Improvement programs is preferred but not required.
• Basic accounting experience or education is preferred but not required.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

• Ability to stand and walk for extensive periods of time and move up and down steps daily
• Ability to work in various weather conditions and assist guests in the loading and unloading process
• Ability to lift 20-30 pounds

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.