Responsible for all organizational tasks pertaining to the transportation department as well as the training and oversight of Miraval’s Drivers and Bell Staff. The Transportation Coordinator will act as a liaison and maintain open and effective communication between the home department and all other departments and schedule Bell Staff and Drivers in the most efficient and productive manner to benefit guests and company interests.
This individual must have good typing skills, a pleasant attitude and excellent phone demeanor. The Transportation Coordinator must work well handling a high volume of calls and should be comfortable and able to answer questions relating to the hotel. The Transportation Coordinator is responsible for answering incoming calls to the resort and handling guest requests and concerns. They will be responsible for all organizational tasks pertaining to the transportation department. They will act as a liaison and maintain open and effective communication between the home department and all other departments as well as schedule Drivers in the most efficient and productive manner to benefit guests and company interests.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent written and oral skills while delivering a luxury experience to all guests pre arrival, in-house and upon departure. Well defined technical skills with Microsoft Office with strong skill set in excel and in exporting data. Must be able to handle a high volume of calls, fulfill and follow up with guest requests and concerns, prioritize tasks, handle multiple tasks and projects simultaneously as well as organize and delegate assignments. Strong decision making skills are essential.
EDUCATION and/or EXPERIENCE
High School Diploma or GED equivalent. One year of hospitality in front office operations or related experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.
Situated in the warm shade of the Santa Catalina Mountains in northern Tucson, AZ, on 400 acres of idyllic land, Miraval is a top-rated all-inclusive destination resort and spa dedicated to helping guests live life in the moment. Since 1995 the property has been consistently ranked as one of the world’s top destination spas by Travel + Leisure, SpaFinder and Condé Nast Traveler.Offering an array of dynamic growth and development programs, one-of-a-kind, luxurious spa treatments, authentic, flavorful and healthful cuisine as well as an expert staff of renowned wellbeing specialists, Miraval helps to open eyes, minds and hearts. In 2012, the resort unveiled the Miraval Life in Balance Spa, a state-of-the-art oasis designed to transform guests both physically and emotionally.
Miraval began in 1995 with a powerfully simple vision: life is more meaningful and enjoyable when physical, emotional, social, spiritual and intellectual components are in balance. Guided by this philosophy, Miraval Resort & Spa was born in Tucson, set against the Santa Catalina Mountains in the High Sonoran Desert. Guests came to Miraval individually or with family and friends to relax, refresh, and learn to live and feel better. There were no strict regimens. Instead, choice was the guiding principle, with a wide range of programs and experiences designed to create overall well-being and help guests become more aware of themselves and their surroundings – live in the moment through the means that works best for them.
Miraval’s pioneering approach to activities, experiences and personal treatments – enveloped in a high-touch, personalized experience for each of its guests – helped to define the destination spa industry that has flourished worldwide in recent decades and led to Miraval’s top ranking by the most respected voices in luxury travel, including Condé Nast Traveler, Travel+Leisure and SpaFinder, just to name a few.