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Director of Property Operations

Posted January 15, 2021

Waldorf Astoria Beverly Hills
Beverly Hills, CA
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About This Job

Description

A Property Operations Director is responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

 

Requirements:


  • 5 years plus in Management experience overseeing a team


  • Hospitality experience


  • Experience with Boilers, Chillers, HVAC and Pool maintenance

Preferred Qualifications:


  • Director level experience


  • Hilton Experience


  • Bachelors Degree


  • Luxury experience


  • Union Experience

 



What will I be doing?

 

 

As Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

 


  • Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations

  • Conduct facility inspections

  • Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs

  • Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard

  • Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards

    • Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation

    • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward

    • Recruit, interview and train team members



Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





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About this Employer

Waldorf Astoria Beverly Hills

9350 Civic Center Drive
Beverly Hills, CA 90210

(800) 774-1500

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Introducing Waldorf Astoria Beverly Hills

Representing the very best in California lifestyle and luxury, the new 170-room Waldorf Astoria Beverly Hills will be the most unique urban oasis in Southern California. Located at the gateway of Beverly Hills, the 12-story hotel will occupy a place of distinction directly at the corner of Wilshire and Santa Monica Boulevards. A landmark escape like no other, there will be no equivalent.

With oversized guestrooms and spacious balconies creating your own Beverly Hills lanai, these accommodations will be the most unique in Southern California. Each guestroom will be well appointed with luxury elements including furnished entry foyers and floor to ceiling windows that open onto large balconies creating an escape from the teeming City below.

California luxury is a lifestyle and in the near future, Waldorf Astoria Residences will be its ultimate example. Joining Waldorf Astoria Beverly Hills, Waldorf Astoria Residences, set in a lush landscape and garden environment, will pair the hospitality and services of a five-star destination with the luxurious privacy of your own home.

Amenities include:

  • Inspirational cuisine with an award-winning chef that will be proprietary to Waldorf Astoria Beverly Hills
  • 6,300 square feet of indoor meeting and special events space
  • Ground-level dining and flexible outdoor space
  • Rooftop pool and lounge with VIP Cabanas specifically for hotel guests
  • Lobby bar
  • 5,000 square foot Waldorf Astoria Spa featuring world-renown products and management by Cinq Mondes from Paris
  • Upscale exclusive retail including Graff Diamonds