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Housekeeping Floor Manager LVB

Posted November 12, 2020

Hilton Grand Vacations On The Boulevard
Las Vegas, NV
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About This Job

Job Description

As a Housekeeping Floor Manager, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • In the absence of the Executive Housekeeper and Assistant Executive Housekeeper, the manager acts as lead for the department and handles and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners.
  • Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
  • Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
  • Assists in ensuring that an accurate inventory of linens and supplies are maintained. Helps oversee the Lost & Found and uniform exchange and ensures procedures are followed.
  • Supervises all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are properly locked and secured.
  • Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
  • May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.
  • Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. May be required to do other duties and special projects as assigned by the Executive Housekeeper.
  • Assists on all guest activities as required by management. Carries out a reasonable request by management.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School graduate or GED equivalent required.
  • Minimum of 3 years of Housekeeping work experience.
  • Previous customer service experience required.
  • Must be able to work any day of the week, any shift to include weekends and holidays.
  • Computer experience required.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • 2 years of supervisory and/or management experience.
  • Bi-lingual in Spanish language a plus.
  • Computer experience using programs such as MS Word, Excel and Internet preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About this Employer

Hilton Grand Vacations On The Boulevard

2650 Las Vegas Blvd South
Las Vegas, NV 89109-1152

(702) 765-8300

1,239 Room Resort

www.hiltongrandvacations.com

At A Glance

Situated at the northern end of the Las Vegas Strip, this elegant resort combines the comforts of a luxurious home with ideal access to the city's signature attractions. A magnificent 'Desert Deco' design is showcased throughout the resort's towering architecture and dramatic décor. Among the upscale collection of amenities is the eforea Spa, offering an enticing collection of rejuvenating spa treatments. From elaborate swimming pools to superbly appointed accommodations, this extraordinary resort provides guests with an exceptional vacation headquarters in the heart of thriving Las Vegas.