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Room Attendant Part-Time

Posted January 15, 2021

WoodSpring Suites Wichita North
Wichita, KS
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About This Job

Position Summary

Maintains the hotel and hotel rooms in a guest ready state. Works closely with the General Manager (GM) to perform a wide variety of cleaning tasks to ensure each room and hotel public spaces adhere to brand standards ensuring guest readiness.

This position is an on-site position. An on-site employee is defined as an employee who is offered a room as part of their employment and who is regularly on the overnight on-call schedule. On-Site employees are not required to live on-site, it is optional. On-site employees are regularly on-call to respond to after-hours check-ins, guest lockouts, cleaning needs, or emergencies at the hotel. During the hours that an employee is on-call, they are not required to be at the property but must respond to all on-call needs within 30 minutes.

Position Type and Expected Hours of Work

This is a part-time position with rotating weekday and weekend shifts. Work shifts vary by day and week and depending upon business needs.

Essential Functions

  • Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.
  • Maintains an orderly cart utilizing company and brand standards. The cart contains clean linens, towels, toiletry items, cleaning and disinfecting supplies, broom, dustpan and mop. Carts should be stocked and ready to go at the beginning and end of the Room Attendant’s shift.
  • Cleans rooms, hallways, lobbies, restrooms, corridors, elevators, stairways so that health standards are met, and the property is clean to company standards.
  • Cleans doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows.
  • Cleans and inspects fire prevention devices (smoke alarms and sprinklers).
  • Inspects rooms and public areas to accepted health and safety standards for pest control. Notifies GM if a pest control concern is observed at the hotel.
  • Replaces soiled linen and towels, disinfects bathroom surfaces, dusts or wipes down all surfaces, sweeps and mops all floors.
  • Replenishes room supplies, toilet paper, soap, trash liners, etc.
  • Empties wastebaskets and transports other trash and waste to disposal areas.
  • Observes precautions required to protect hotel and guests, immediately reports any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the GM.
  • Notifies GM of any maintenance issues.
  • Notifies GM of leftover guest belongings and bags and tags the items.
  • Keep storage areas and carts well-stocked, clean, and organized.
  • Washes and folds laundry.
  • From time to time, employees in this position may be asked to cover at another hotel in their area during critical staffing needs.
  • Essential Functions are not all inclusive; other duties may be assigned.

Competencies

  • Job Knowledge: Demonstrates understanding of the job and applies that knowledge effectively, satisfactorily performs essential job functions and demonstrates required knowledge and skills.
  • Quality of Work: Performs at a high level of accuracy and thoroughness.
  • Reliability: Can be depended upon to complete work properly and on time, trustworthy, and follows work rules and policies.
  • Teamwork: Good team member, works well with others.
  • Attendance: Consistency in coming to work on time, completing shifts, and demonstrates good attendance by working scheduled shifts.
  • Communication/Professionalism: Interacts with guests, team members, vendors, and others both orally and written in a professional manner.
  • Productivity: Produces high levels of outputs in a timely manner under normal and high pressure conditions while following company procedures.
  • Core Values: Committed to following company core values of people first, integrity, transparency, operational excellence, and collaboration.

Supervisory Responsibility

No supervisory responsibility.

Work Environment

This position will be located at a hotel and primarily in guest rooms, laundry room, and public spaces.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

  • Able to lift up to 50 lbs.
  • Continuous standing, walking, pushing, pulling, reaching, moving about, and lifting furniture/furnishings.
  • Frequently bends, kneels and crouches.
  • Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing, wiping.
  • Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position.

Required Education and Experience

  • High school diploma or equivalent.
  •  Prior housekeeping or custodian experience preferred.
  • Excellent time management skills.
  • Friendly, cooperative manner and patience in dealing with customers and staff.
  • Must maintain a professional appearance and demeanor.
  • Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure.

E-Verify

Nationwide Hotel Management Company participates in E-Verify for every employee.

EEO Statement

NHMC is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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About this Employer

WoodSpring Suites Wichita North

3401 North Great Plains Drive
Wichita, KS 67220

(316) 858-3500

114 Room Extended Stay

www.woodspring.com

At This Location

WoodSpring Suites Wichita North, formerly Value Place Wichita North, provides you all the comforts of home while you are traveling. Three room types allow you to best suit your travel needs. Kitchens in every room include a two burner cook top, prep sink, cupboard and counter space, microwave, and full sized fridge and freezer. Guest laundry facilities and vending are available at all times. Free wi-fi / free wireless internet allow you to stay connected with colleagues, friends, and family. Friendly, courteous, welcoming staff make for an even greater guest value.

Located off State Highway 96 (K-96), WoodSpring Suites Wichita North provides convenient access to many popular local attractions, including:

  • Wichita State University
  • Wichita Sports Forum
  • WATC Aviation Complex
  • Kansas Aviation Museum
  • Downtown Wichita including Old Town, Museums, Century II

At Every Location

Say hello to WoodSpring Hotels, an extended stay hotel company with two great brands: WoodSpring Suites and Value Place. Explore our more than 210 extended stay hotels across the nation where you’ll find a warm, welcoming environment, friendly staff, super clean, comfortable accommodations and well-designed kitchens in every room.