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Shuttle Driver

Posted November 18, 2020

Oaklawn Racing Casino Resort
Hot Springs National Park, AR
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About This Job

Description

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

The Shuttle Driver shall pick up and drop off guests and/or team members at desired locations. Shuttle drivers will create first class hospitality and guest service for the clientele utilizing Oaklawn’s Core Values and Standards of Behavior.

Essential Duties/Responsibilities

  • Safety of passengers and pedestrians are principle responsibility
  • Ensures a maximum level of guest service and satisfaction is achieved and maintained.
  • Greet guests when they arrive and thank them when they leave.
  • Must adhere to all traffic laws and company policies
  • Assists guests promptly and courteously.
  • Held accountable to the highest degree for the accuracy and thoroughness of departmental records and reports.
  • Provide shuttle service to and from guest parking lots and team member parking lots.
  • Safety of passengers is principle responsibility
  • Assist all physically challenged guests enter and exit the shuttle.
  • Presents a clean, neat and well-groomed appearance
  • Maintain a working knowledge of marketing and special events on property in order to advise guests and fellow team members of same, whenever possible.
  • Ensure the guests and team members  are safely in vehicle before driving and have safely cleared the vehicle when exiting before driving away
  • Maintains awareness of parking lot activities and reports all issues immediately
  • Continues to patrol parking areas looking for guests or team members to pick up
  • Inspects vehicle prior to starting shift and ensures that the vehicle is clean and safe
  • Stay informed of the company?s safety and emergency action procedures
  • Communicate effectively with all levels of the Oaklawn team members and guests.
  • Regular attendance is required
  • Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
  • Immediately report unsafe conditions and team members or guest accidents to a supervisor or Security
  • Maintains strict confidentiality
  • Maintain a positive and professional image for the Oaklawn at all times when performing duties or representing the Oaklawn and encourage others to do the same
  • Ensure the highest quality of guest service is delivered in accordance with Oaklawn?s Core Values
  • Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
  • Regular Punctual Attendance 
  • Ability to Work Required Overtime 
  • Other duties as assigned

Requirements

Knowledge, Skills and Abilities

  • Must have a valid driver's license and clean driving record
  • Must be able to communicate effectively in English
  • Able to quickly adapt to changing conditions
  • Neat, professional appearance with excellent personal hygiene
  • Ability to maintain a calm, professional and friendly demeanor in all situations
  • Able to adhere to and deliver Oaklawn's Core Values
  • Ability to work independently with limited supervision
  • Ability to use hand held 2-way radio in a professional manner
  • Ability to drive multi-passenger van, bus or shuttle

Work Environment/Physical Demands

  • Must have a valid driver's license and clean driving record
  • Sitting in vehicle and driving for extensive periods
  • Driving in varied weather and lighting conditions
  • Sharp vision acuity and peripheral vision
  • Able to enter and exit shuttle easily
  • Able to lift 30lbs without assistance

Education and Experience Requirements

  • High school graduate or GED preferred
  • 2+ years previous professional driving experience (i.e. bus, taxi, limo etc.)
  • 3+ years guest service experience

Additional Information

  • Must be able to obtain and maintain Arkansas State Licensing
  • Must be able to pass pre-employment drug screen and background check that may include fingerprinting and credit check.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Oaklawn Racing Casino Resort

2705 Central Avenue
Hot Springs National Park, AR 71901

800-OAKLAWN

About Us

Located in Hot Springs National Park, Arkansas, Oaklawn has been one of the premiere Thoroughbred racetracks in the country since 1904, best known as home of the $1 million Arkansas Derby. Today, Oaklawn is Arkansas’ #1 tourist destination. The state-of-the art casino offers live craps, live blackjack, popular slot games, live music, and the award-winning Silks Bar & Grill. Oaklawn began a multi-phased expansion in May 2019.

Careers

If you’re interested in working in a fun industry with fun people, Oaklawn Racing Casino Resort is the place to be. Oaklawn is much more than just a job. It’s an opportunity to be a part of the Oaklawn family as you build a rewarding, long-term career. Oaklawn is an exciting workplace where you’ll enjoy generous benefits and an opportunity for advancement. We have a variety of racing and gaming openings for you to explore, so if you’re ready for success apply today!

Applicants must be 21 years old.