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Sportsbook Ticket Rep

Posted November 19, 2020

Monarch Casino Resort Spa
Black Hawk, CO
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About This Job

Description

Responsibilities

Do you have a passion for sports? Then join our Sportsbook Team! We have an immediate opening for a Sportsbook Ticket Writer. The Ticket Writer is responsible for providing quick and accurate ticket writing service to the guests of the Sportsbook in accordance with all Colorado Gaming Regulations. Ability to write tickets correctly on computerized system. Greet all guests professionally (by name if known). Ideal candidates will have excellent cash handling skills and ability to balance a cash drawer on a daily basis. Team player willing to help out when/where needed to ensure the best possible product/experience for all guests

Requirements

Qualifications

This position is expected to have;

  • Excellent cash-handling skills – able to balance cash drawer on a daily basis
  • Friendly/outgoing personality – able to greet all guests in a positive manner
  • Appearance/Attendance – ready/able to work at start of scheduled shift, dressed in appropriate attire. Ensure Sports Book is presentable to the public at all times.
  • Team player – willing to help out when/where needed to ensure the best possible product/experience for all guests.
  • Adhere to all company policies and procedures – exceed the company standard.
  • Must be at least 21 years of age with a valid driver’s license and able to obtain and maintain a Colorado Support Gaming License
  • High school diploma or equivalent
  • Ability to uphold the highest level of confidentiality.Ability to read, write, and communicate in English.Ability to communicate information through spoken words and sentences that others will understand in a positive manner.
  • Ability to complete assessments accurately and timely
  • Proficient with 10-keyBasic to Intermediate computer knowledge and experience required
  • Ability to demonstrate understanding of audits performed.
  • Superior attention to detail and accuracy

Work ExperienceThis position requires exceptional guest service skills. Ideal applicant must be able to interact with guests, answer questions, and provide general information about the Race & Sportsbook betting process. Must have the ability to work in a fast paced environment and remain calm under pressure. Previous cash handling and Sportsbook experience preferred. Must have ability to stand and/or walk for long periods of time.

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Monarch Casino Resort Spa

488 Main Street
Black Hawk, CO 80422

(303) 582-1000

About Us

Monarch Casino Black Hawk features hot, new Exclusive Premiere slots, exciting tables games, a sensational nightly Whole Maine Lobster, Crab and USDA Prime Rib buffet and Black Hawk’s friendliest team. With over 600 slots, video poker and action-packed table games, Monarch Casino Black Hawk offers great gaming, great benefits and great rewards. We have two floors of great gaming action!

Monarch Casino Black Hawk is conveniently located 45 minutes west of Denver in the historical mining town of Black Hawk. It is the first casino you see when you arrive from Denver on Highway 119. Valet and covered self-parking are available for your convenience. Monarch Casino – bet on fun!

Monarch Casino is a Monarch Casino & Resort, Inc. property. Visit us at Atlantis Casino Resort Spa in Reno, NV for more exciting gaming and resort options.

Careers

Monarch Casino Resort Spa Black Hawk is an exciting place to work. We bring together positive career minded team members who create memorable experiences for our guests. We work hard, we work fast, and we lock arms and sprint together as one to be the best at what we do.

If you have an unwavering passion for service, are hungry for growth, and are always aiming to be better, consider building your career with Monarch Casino Resort Spa Black Hawk. Join our team and build a career that you can be proud of.