Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Our beautifully transformed, waterfront hotel sits adjacent to the Tampa Convention Center and is steps from the Tampa Riverwalk, Florida Aquarium, the evolving Sparkman Wharf (formerly Channelside) and Amalie Arena. Relax in a reimagined room or suite, which features spacious layouts, indulgent bedding, mini-refrigerators, ample workstations and balconies with water or skyline views. Choose one of our Stay Well rooms to enjoy amenities like air purifiers and vitamin-infused showers. Concierge-level rooms grant access to our hotel's Lounge, and our modern suites provide Tampa Bay views and expanded living areas. Take the plunge in our gorgeous rooftop pool, work out in our state-of-the-art fitness center, take part in marina activities or indulge in our restaurants, including our brand new gastropub.