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General Manager

Posted November 20, 2020

Hilton Garden Inn Sanliurfa
Sanliurfa, Şanlıurfa, Turkey
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About This Job

Description

A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.



What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotels and Hilton
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved

Requirements

What are we looking for?

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Experience as General Manager or Director of Operations within a similar quality hotel
  • Degree or diploma in Hotel Management or equivalent
  • Possesss strong commercial acumen, with experience in increasing profitability
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Excellent leadership skills
  • Exceptional communication skills
  • In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • General Management experience in a similar quality hotel


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








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About this Employer

Hilton Garden Inn Sanliurfa

Karakoyunlu Mah. 11 Nisan Fuar Cad. No:54
Sanliurfa, Şanlıurfa 63100
Turkey

+90-414-3185000

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At A Glance

Explore this historic destination from the Hilton Garden Inn Sanliurfa hotel, located in the city center. Wander through ancient streets and visit colorful bazaars. Discover fascinating cultural sites, including Gobekli Tepe (the oldest temple in the world), Abraham’s Cave and Urfa Castle.

Guests are invited to relax in comfortable, modern surroundings at this Sanliurfa hotel, featuring a great range of amenities. The hotel serves Turkish and international specialties at the Sumac Grill Restaurant and Terrace. Start your day with a hot breakfast buffet, featuring waffles and all your favorite items. Enjoy freshly-prepared a la carte meals in the hotel restaurant or have dinner delivered to your room. Grab a convenient microwaveable meal, snack or beverage from the 24-hour Pavilion Pantry. Unwind with a cocktail in the hotel bar or an authentic Turkish coffee next to the lobby fireplace.

Host a business or social event with three flexible meeting spaces with capacity for up to 600 conference attendees. Stay connected with free WiFi, a business center, and in-room work space. Staying fit is made easy with an indoor pool, fitness center, steam room, sauna and whirlpool.

  • Comfortable & modern Sanliurfa hotel located near historic sites 
  • Sumac Grill Restaurant and Terrace, 24-hour Pavilion Pantry 
  • Guest rooms and suites with adjustable firmness bed, fridge, work space 
  • Free WiFi, 24-hour business center, remote printing, fax & photocopy service 
  • 3 sunlit meeting rooms with modern A/V equipment, ballroom seating 330 guests 
  • Fitness center, pool, sauna, steam room, whirlpool