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Table Games Dealer

Posted November 20, 2020

Saracen Casino Resort
Pine Bluff, AR

About This Job


The Table Games Dealer shall be responsible of dealing assigned table games while creating a fun, exciting, entertaining environment with service that exceeds the guest expectations. Must adhere to all Table Games Department policies and procedures. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.

Essential Functions and Responsibilities

  • Demonstrates working knowledge of dealing policies and gaming procedures.
  • Sustain friendly, supportive and enthusiastic attitude towards guests.
  • Displays positive acceptance of demanding scheduling needs.
  • Create teamwork by performing all dealing functions in a professional and accurate manner.
  • Assists in maintaining a spotless environment by disposing of any cups, glasses or bottles left behind by guests.
  • Adheres to regulatory, departmental, and company policies in a professional manner.
  • Adheres to company attendance and uniform appearance standards.
  • Other duties as assigned.
  • At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort and the Table Games Department.


Qualifications and Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

  • Must be a minimum of 21 years of age or older upon employment.
  • High school diploma or its equivalency required.  
  • Must pass a company audition demonstrating adequate gaming propensity
  • Must successfully complete and pass a math aptitude test.
  • Must possess and utilize excellent customer service skills.
  • Must be able to get along with co-workers and adhere to all Supervisor/Manager directives.
  • Must present a well-groomed, professional appearance.
  • Must be able to obtain and maintain a Tribal Gaming License.
  • Strong interpersonal communication and organizational skills required. 
  • Requires an individual with a high degree of professionalism and the ability to work well on all Table Games. Must work effectively with others, on a consistent basis. 
  • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
  • Must be procedure oriented, and able to take direction and handle all Dealing tasks effectively.
  • Ability to communicate all irregularities to their Supervisor/Manager on a consistent basis.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
  • Must be able to read, write, speak and understand English.  Must be able to respond to visual and oral cues.
  • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by a daily/weekly schedule.
  • Work nights, weekends and holidays as required.
  • Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Physical, Mental and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
  • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
  • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
  • Respond to visual and oral cues.
  • Able to work in fast-paced stressful environment.
  • Able to lift up to 25 pounds and carry up to 15 pounds.
  • Able to bend, reach, twist, and grip items while working at assigned table.
  • Operate in a mentally and physically stressful situation.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Saracen Casino Resort

Pine Bluff, AR 71601

Saracen Casino Resort is set to open the summer of 2020. 

The Annex features 300 popular, state-of-the-art slot machines, which have already paid several jackpots, including one in the amount of $12,500 to a local Pine Bluff woman. The Annex is adjacent to the Q Store, the Quapaw Nation’s newest convenience store and gas station.

Quapaw leadership is most proud of the economic development it brings to the area. To date, nearly four hundred people have been hired for construction and more than 200 are employed at the Saracen Annex and Q Store.

“This region was once home to the Quapaw Nation. Our presence here is a homecoming, so it’s important to us that the city of Pine Bluff and Jefferson County thrive,” said Chairman Berrey. “This begins with investing in the individuals who live here. Gainful employment benefits the employee, but it also transforms that individual’s household and allows him or her to invest in local businesses and grow the local economy.”