Posted February 22, 2021Agua Caliente Casino Resort Spa
JOB DESCRIPTION SUMMARYOperates Housekeeping switchboard to relay incoming, outgoing and interoffice calls. Provides excellent customer service by answering calls efficiently and professionally along with an exceptional phone etiquette. Excellent ability to multi-task in a fast paced job setting with multiple departments and team members with exceptional customer service. Excellent communication skills with two-way radio, telephone and computer systems.ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
GAMING EXPERIENCE NOT REQUIRED
QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.EDUCATION and/or EXPERIENCEHigh School Diploma or G.E.D., 2 years of telephone operator experience preferred. Must have computer knowledge, with emphasis in hotel software.WORKING CONDITIONS/PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job successfully the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs/step ladders and sitting at a desk work station for the duration of the shift. Also may be subjected to a smoke filled environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a maximum of 30 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-lined telephone.
Salary: $15.50 Per Hour
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.