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F&B Waitress/Waiter

Posted January 13, 2021

Hilton Garden Inn Dubai Mall of Emirates
Dubai, Al Barsha, United Arab Emirates
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About This Job

Description

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.



What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

  • Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer Guest queries in a polite and helpful manner

Requirements

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Friendly, positive, energetic disposition
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Excellent communication skills in the local language
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Knowledge of alcoholic beverages and mixing of drinks
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About this Employer

Hilton Garden Inn Dubai Mall of Emirates

6A Street, P.O. Box 39 39 71
Dubai, Al Barsha
United Arab Emirates

+971-4-307 0707

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At a Glance

  • New hotel with 370 guest rooms, including suites and accessible rooms
  • Close to malls, beach, Burj Khalifa and commercial districts
  • Restaurant, café, bar, room service and 24-hour convenience shop
  • 124 sq. m. of Dubai event space and 24-hour business center
  • Complimentary WiFi, infinity pool, kids' pool and 24-hour fitness center

A New Hotel near Dubai Malls and Attractions

Welcome to the Hilton Garden Inn Dubai Mall of the Emirates, a new hotel just meters away from one of the largest shopping malls in the world. Our convenient location allows easy access to Sheikh Zayed Road and the Metro Station; offering fantastic connectivity to all major business districts and leisure attractions, including beaches, skydiving, golf courses and more. Downtown Dubai and the iconic Burj Khalifa at the Dubai Mall are only a 15 minute drive away.

Start your morning with breakfast at The Garden Grille, or grab pastries and coffee from The Garden Café. Sip cocktails in The Garden Bar, and order room service any time of day. The 24-hour Pavilion Pantry™ has ready-to-cook meals, drinks, souvenirs and travel supplies. Unwind in the temperature-controlled outdoor infinity pool as the little ones splash around in their own kids’ pool. Book a massage, or visit the complimentary 24-hour fitness center. The hotel offers flexible meeting and event space and a 24-hour business center.