A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Embassy Suites by Hilton Birmingham is set just minutes from both Birmingham Shuttlesworth International Airport and downtown. Located in a quiet and upscale area, Embassy Suites Birmingham is close to the inspiring exhibits at the Birmingham Civil Rights Institute and colleges such as UAB and Samford University.
Guests at this Birmingham hotel stay in fully furnished two-room suites with balconies and included amenities such as two flat-screen televisions, WiFi, and a complimentary shuttle that travels within short distances.
Our Embassy Suites hotel in Birmingham offers 5,100 sq. ft. of flexible meeting and event space, including a 4,704 sq. ft. ballroom for hosting a large conference or banquet for up to 320 guests. Plunge into the heated indoor swimming pool. Keep fit in the fitness center, fully equipped with cardio machines and weights.
Indulge in a unique dining experience at Ruth's Chris Steak House, located within the hotel, and enjoy a free made-to-order breakfast every morning. Savor drinks and snacks at the complimentary Evening Reception.