With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Commercial Director - Hilton Haikou Meilan is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in APAC. This role will drive the planning and execution of commercial strategies and activities by supporting the Revenue, Sales, Marketing, Ecommerce, Public Relations, Catering and Events teams, working effectively with area support teams. This role will share responsibilities for F&B commercial activities with the F&B Manager, Director of Operations and General Manager.
The Commercial Director - Hilton Haikou Meilan is a role model for the commercial community within the owned and managed portfolio in APAC, developing teams and individuals in these functions while being a key business partner to the General Manager. This role supports hotels in deriving the most value from Hilton Worldwide Sales teams and is key to seize new opportunities through strong customer relations, working as an ambassador for the company with our owners and key stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Spaces, Outlets or other revenue departments. He / she drives overall Fair Market Share (FMS) results through a disciplined execution of commercial activities.
What will I be doing?
As the Commercial Director - Hilton Haikou Meilan, you will lead, coach, develop, recruit and retain future talents. You will manage performance, develop and evaluate the commercial team members on the agreed KPIs, while working effectively as part of a 4D structure on the property. You will be responsible for performing the following tasks to the highest standards:
What are we looking for?
A Commercial Director - Hilton Haikou Meilan serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Haikou Meilan boasts a beautiful beachfront location in the Meilan District of east Haikou. This modern Haikou hotel is only 20 minutes from Haikou Meilan International Airport and 15 minutes from the city center, which is easily reached by one of two major bridges (Haimei and Qiongzhou). Complimentary shuttle bus service is provided between the hotel, airport and downtown. The hotel is well-connected to downtown Haikou and other parts of Hainan Island, and is only 25 minutes from Haikou Eastern High-Speed Railway Station, offering services to Sanya and Wenchang. Haikou Volcanic Cluster Global Geopark is just a 30-minute drive from this Hilton hotel in Haikou City.
Feel at home in a generous room with a 42-inch LCD TV, WiFi, large work area and spacious bathroom. Upgrade to an executive room or suite for Executive Lounge access with complimentary breakfast, snacks and evening cocktails. Host an event in a 1,600 sq. m. pillarless ballroom or in one of 27 meeting rooms. Take advantage of A/V technology, a complimentary business center, catering service and an events team.
Unwind with a coffee in the Coco lobby lounge, grab a tasty meal at Nodu and enjoy a contemporary take on traditional Chinese cuisine in China Spice. Sip cocktails in the relaxed Palm Terrace. Exercise in the complimentary fitness center or refresh in one of three outdoor swimming pools. Be pampered with a treatment in the spa, while the children have fun at the supervised Kids' Club.