• Part time schedule 25-27 hours per week (days vary by location and staffing need).
• Oversee the daily operations of the property in the absence of the Managers, including; reservations, renewals, check-outs, and check-ins.
• Review and approve transmittals and other front office paperwork and reports.
• Ensure team member attitude of attentiveness and anticipation of guest needs.
• Give tours to potential guests and be able to ask for and close the sale.
• Ensure proper delivery of guest's special requests (i.e. linen request for sofa sleeper).
• Inspect studios for cleanliness and proper preventative maintenance.
• Ensure the security needs of the property and guests are met.
• Respond to requests from immediate supervisor and follow up with immediate supervisor.
• Assist the Property Attendant in housekeeping with the day's needs.
• Wash, dry and fold laundry as needed.
• Administration of keys.
• Know property emergency procedures.
• Manage inventory and assist with budget control.
• Ensure proper uniform standards are followed throughout departments.
• Familiarize yourself with area attractions and services to accommodate guest's needs.
• Suggest/Sell services and amenities to accommodate guest's needs.
• Review studio inventory and work within guidelines.
• Assist in maintaining accounts.
• Make outgoing marketing calls and other various marketing activities as requested.

Qualifications:

• One-year experience in customer service; hotel operations preferred
• Knowledge of lodging point of sale systems
• Excellent communication skills needed to make outbound telephone sales call
• Bi-lingual preferred; must speak English
• Excellent oral, organization and written communication skills
• Have reliable transportation
• Self-starter able to prioritize multiple projects and meet deadlines under pressure
• Strong organizational time management skills and problem solving skills
• Proactive and aggressive in solving problems

Physical:

• Repetitive stair-climbing
• Kneeling and/or squatting
• Climbing ladders
• Lifting 20 lbs over head
• Pushing and pulling 20 lbs
• Standing for prolonged periods