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Head Housekeeper

Posted February 26, 2021

WoodSpring Suites Naples
Naples, FL
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About This Job

Woodspring Suites Head Housekeeper- Full Time, Naples
Employee Type:

Full Time Non Exempt

Description

Friendly. Focused. Leader.

This is an important leadership role and a full time position at Woodspring Suites. You and your team are responsible for making sure that each studio exceed standards.  Training and motivating other housekeepers comes easy for you you’re sharp eye for details will keep the studios cleaner than guests expect and exceed standards. Reporting to both the GM and AGM, you will assist with managing property housekeeping operations.

Performance based culture… We work hard and we play hard - respecting the balance between personal life and work life. We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals.

Compensation: hourly full time position. Work today, get paid today! We have partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Essential Functions:

  • Hours may vary by location. 
  • Perform routine guest room cleanings; maintain public areas.
  • Develop, administer and control the property’s expenses in the Studio Attendants staffing hours.
  • Maintain relationships with vendors.
  • Review studio inventory management to ensure maximization of studio revenue.
  • Responsible for offering WoodSpring Suites amenities, products and services in order to accommodate resident’s needs and increase revenues.
  • Ensure housekeeping team member attitude of attentiveness.
  • Make suggestions for ways to improve operations and increase profitability.
  • Inspect studios daily according to quality standards for cleanliness and proper preventative maintenance.
  • Responsible for knowing property emergency procedures.
  • Ensure all team members are trained to act according to procedure, in the event of an emergency or accident at the property.
  • Respond to requests from immediate supervisor. Follow-up with immediate supervisor on a regular basis.
  • Ensure proper uniform standards are followed throughout housekeeping department.

Performance Factors:

  • Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
  • Maintain QAR housekeeping scores of 80% or above for all properties and all times.
  • Completed agreed upon projects on time and within budget.
  • Maintain positive communication and productive working relationship with HMC.
  • Applies creative solutions that are consistent with our mission of: Cleaner, Safer, Simple, Flexible, and Affordable.

Qualifications:

  • Prior housekeeping experience preferred.
  • Extended stay hotel experience preferred.
  • Excellent oral, organization and written communication skills
  • Customer Service friendly
  • Must be willing to work as a team
  • Have reliable transportation
  • Proactive and aggressive in solving problems, experienced in recognizing and taking action on opportunities and developing a strong team.
  • Excellent oral, organization and written communication skills
  • Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. 

Physical: 

  • Standing for prolonged periods
  • Repetitive stair-climbing
  • Kneeling and/or squatting
  • Climbing ladders
  • Lifting 50 lbs
  • Pushing and pulling 20 lbs
Hotel Management and Consulting, Inc., reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
Any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.We are a Drug Free workplace.
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About this Employer

WoodSpring Suites Naples

3786 Whitelake Boulevard
Naples, FL 34117

(239) 351-2299

121 Room Extended Stay

www.woodspring.com

Our Hotel

While enjoying home-like comforts and weekly rates at WoodSpring Suites Naples, extended stay hotel guests can enjoy three suite layouts (allowing one-to-four guests) that are well-designed for guest convenience. In-room kitchens, in every room, are complete with stove, microwave oven, full-sized refrigerator and freezer, prep sink, cupboard and counter space. Additional kitchen items are available at the front desk. A 100% smoke-free hotel, all guests will enjoy non-smoking hotel rooms. Our pet-friendly hotel policies (see policy overview below). A self-service coffee stand is available at all times. Queen-sized beds and sofas are available throughout the hotel. For additional value - every guest will enjoy free parking and free basic wi-fi. While the front desk hours are limited - after-hours support is available around the clock with on-site staff as is our guest laundry room and vending machine area.