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Head Housekeeper

Posted February 21, 2021

WoodSpring Suites Allentown
Allentown, PA
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About This Job

Woodspring Suites Head Housekeeper- Full Time, Allentown

Location:

5518 Oakview Dr

Allentown, PA, 18104

United States

Employee Type:

Full Time Non Exempt

Description

Friendly. Focused. Leader.

This is an important leadership role and a full time position at Woodspring Suites. You and your team are responsible for making sure that each studio exceed standards.  Training and motivating other housekeepers comes easy for you you’re sharp eye for details will keep the studios cleaner than guests expect and exceed standards. Reporting to both the GM and AGM, you will assist with managing property housekeeping operations.

Performance based culture. We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals.

Compensation: hourly full time position. 

Work today, get paid today! We have partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Essential Functions:

  • Hours may vary by location. 
  • Perform routine guest room cleanings; maintain public areas.
  • Develop, administer and control the property’s expenses in the Studio Attendants staffing hours.
  • Maintain relationships with vendors.
  • Review studio inventory management to ensure maximization of studio revenue.
  • Responsible for offering WoodSpring Suites amenities, products and services in order to accommodate resident’s needs and increase revenues.
  • Ensure housekeeping team member attitude of attentiveness.
  • Make suggestions for ways to improve operations and increase profitability.
  • Inspect studios daily according to quality standards for cleanliness and proper preventative maintenance.
  • Responsible for knowing property emergency procedures.
  • Ensure all team members are trained to act according to procedure, in the event of an emergency or accident at the property.
  • Respond to requests from immediate supervisor. Follow-up with immediate supervisor on a regular basis.
  • Ensure proper uniform standards are followed throughout housekeeping department.

Performance Factors:

  • Absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy.
  • Maintain QAR housekeeping scores of 80% or above for all properties and all times.
  • Completed agreed upon projects on time and within budget.
  • Maintain positive communication and productive working relationship with HMC.
  • Applies creative solutions that are consistent with our mission of: Cleaner, Safer, Simple, Flexible, and Affordable.

Qualifications:

  • Prior housekeeping experience preferred.
  • Extended stay hotel experience preferred.
  • Excellent oral, organization and written communication skills
  • Customer Service friendly
  • Must be willing to work as a team
  • Have reliable transportation
  • Proactive and aggressive in solving problems, experienced in recognizing and taking action on opportunities and developing a strong team.
  • Excellent oral, organization and written communication skills
  • Self-starter with the ability to prioritize and handle multiple projects and meet deadlines under pressure, with strong organizational time management skills and problem solving skills. 

Physical: 

  • Standing for prolonged periods
  • Repetitive stair-climbing
  • Kneeling and/or squatting
  • Climbing ladders
  • Lifting 50 lbs
  • Pushing and pulling 20 lbs
Hotel Management and Consulting, Inc., reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
Any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.We are a Drug Free workplace.
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About this Employer

WoodSpring Suites Allentown

5518 Oakview Drive
Allentown, PA 18104

(484) 664-1810

120 Room Extended Stay

www.woodspring.com

At This Location

West of downtown Allentown and located near the intersection of Interstate 78 and Lehigh Valley Thruway, WoodSpring Suites Allentown is a unique extended stay hotel experience. Weekly, extended-stay, and nightly guests traveling for work or visiting for personal reasons, or even relocating to/in the Allentown area can choose from three suite styles all with great kitchens in the room.

WoodSpring Suites Allentown offers convenient access to many of the popular local attractions and destinations, including:

  • Lehigh University and Cedar Crest College
  • Nestle Distribution / Nestle Way / Kraft Foods / Amazon
  • Dorey Park & Wildwater Kingdom
  • Lehigh Valley Hospital
  • Lehigh Valley International Airport ( ABE Airport)
  • Liberty Bell Museum and America on Wheels Museum

At Every Location

Say hello to WoodSpring Hotels, an extended stay hotel company with two great brands: WoodSpring Suites and Value Place. Explore our more than 210 extended stay hotels across the nation where you’ll find a warm, welcoming environment, friendly staff, super clean, comfortable accommodations and well-designed kitchens in every room.