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Front Office Supervisor

Posted February 12, 2021

The Westin Fort Lauderdale
Fort Lauderdale, FL
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Come join us in sunny Florida!

About This Job

We are seeking a talented and motivated candidate, who will supervise the Front Desk Team to the next level of excellence.  This candidate will be a self-starter and have passion for creating rewarding experiences.

The Front Office  Supervisor is responsible for daily supervision of the Front Desk staff, quality service, guest satisfaction and safety.

  • Supervises check-ins, check-outs, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. 
  • Supervises the processing of the guest bills and collection of payments in compliance with cash handling, credit card processing and accounting policies and procedures. 
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

Benefits

We offer a highly competitive benefits package!

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Life Insurances (Self, Spouse and Child)
  • Identity Theft Protection
  • 401(k)
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

The Westin Fort Lauderdale

400 Corporate Drive
Fort Lauderdale, FL 33334

(954) 772-1331

298 Room Hotel

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Located minutes from Blue Wave beaches like Lauderdale-by-the-Sea and Pompano Beach, the Port Everglades cruise port and the offices of many Fortune 500 companies, the hotel is ideally positioned for a balanced trip of business and leisure. Our 22,000 square feet of flexible meeting space and a 24-hour business center support an engaging visit, while invigorating amenities like an outdoor pool and whirlpool with lagoon views, fully-equipped gym with dry sauna and nourishing dining options help guests feel their best. Our 298 guest rooms and suites are restorative retreats overlooking tropical lagoon or city views. Guests can nestle into the signature Heavenly® Bed for a restorative night's sleep. Signature Westin bath amenities and the Heavenly® Bath awaken the senses.