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Director of Tennis Operations

Posted January 11, 2021

Wild Dunes Resort
Isle of Palms, SC

About This Job


Summary:  The Tennis Operations Manager is responsible for assisting in the management of the day to day operations of the Tennis Pro Shop and the Tennis facility.  He or she is responsible for maintaining up to date and accurate information about the tennis center or any other current activities here at Wild Dunes Resort.


The Tennis Operations Manager shall always strive to provide exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions:
  • Coordinate tennis court and lesson scheduling and weekly payroll
  • Teach private and group lessons and clinics.
  • Implement and manage systems for all lesson and clinic revenues
  • Handle the court maintenance of the facility.
  • Hire, train and schedule Tennis Pro Shop staff
  • Assist Retail Buyer with buying, selling and displaying of Tennis retail
  • Assist in all club functions (tournaments, tennis socials, etc.)
  • Ability to respond to common inquires or complaints from members or guests
  • Ensure all standards of the resort are upheld
  • Respond to common inquires or complaints from members or guests
  • Have the ability to define problems, collect data and draw valid conclusions
  • Participate in weekend coverage as assigned
  • Perform any other reasonable related duties as requested
  • Always exhibit professional behavior
  • Answering the phone enthusiastically and with professional etiquette
  • Report all safety hazards and suspicious person or activities to Security
  • Know all safety and emergency procedures and their role in assisting during these times
  • Consistently act as a role model for all Wild Dunes colleagues
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards

Colleague is held accountable for all duties of this job and other duties as assigned.


Experience & Education:
  • Knowledge of tennis and enthusiasm for the game of tennis
  • High school diploma or equivalent
  • At least one-year previous customer service experience or experience in a similar setting preferred

Job Requirements:

  • Must be authorized to work in the United States
  • Must be able to read, write and speak English
  • Must have a strong passion for assisting guests
  • Must be able to work well under pressure
  • Must have strong knowledge of fitness industry
  • Must be able to accurately follow instructions, both verbally and written
  • Must be highly detailed orientated
  • Must have excellent computer skills
  • Must be able to work in a fast-paced environment

Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working Conditions:
  • Must be able to stand on feet and walk throughout the day, with intermittent periods of stair climbing
  • Must be able to lift & carry up to 50 lbs on an occasional, repetitive basis
  • Must be able to twist, bend, kneel and squat frequently; crawl occasionally
  • Must be able to perform repetitive hand & arm movements and simple grasping constantly; pushing & pulling, squeezing and overhead reaching frequently


About this Employer

Wild Dunes Resort

1 Sundial Circle
Isle of Palms, SC 29451

(843) 886-6000

393 Room Resort

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Our Resort

This is Wild Dunes Resort on Isle of Palms, South Carolina, a place you can make all your own. Whether it's choosing from a variety of accommodations including the Four Diamond rated Boardwalk Inn, The Village, family-friendly vacation rentals, condominiums and cottages, or deciding whether to fill your days with award-winning golf, tennis, a visit to historic downtown Charleston or one of dozens of other activities, here you'll find yourself in a better place.

At Wild Dunes Resort, we know that no two trips and travelers are exactly alike. So we thought it made sense to offer accommodations that work for every type of visit. Here, you can select from rooms and suites in the AAA Four Diamond Boardwalk Inn (including ADA accessible rooms), Village at Wild Dunes, private condos or even beach house rentals. Choose attentive full-service or undisturbed independence. Choose pool-side, beachside, court-side, or course-side. Tell us your vacation home rental style and we will accommodate you during your stay near Charleston, SC.