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Posted January 15, 2021

Oaklawn Racing Casino Resort
Hot Springs National Park, AR

About This Job


Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

This team member will act in a dual role of EMS and also game room security guard.  The EMS/Guard is responsible for ensuring the safety and security of guests, team members and company assets,while providing a variety of security functions, including but not limited to, check IDs, provide escorts, control access to restricted areas, and respond to non-medical security incidents, will respond to all medical calls for both external and internal guests. Will ensure delivery of superior guest service with prompt and professional attention. 


  • Monitor activity in the gaming areas
  • Offer escorts and assist guests with general questions and needs
  • Act as an ambassador for OJC, providing the highest standard in guest service as well as guest and team member safety
  • Attends emergency and non-emergency medical requests as they arise, renders on-site assistance to patients as required
  • Performs or assists in the initial assessment and management of illness or injury to emergency patients in accordance with specified protocol and procedure
  • Prepares or assists in the preparation of patients for transport, communicates with medical personnel to ensure proper transmission of all necessary information.
  • Inspects emergency medical equipment to ensure serviceability and compliance with safety and infection control regulations and standards
  • Performs daily duties and other miscellaneous job-related duties as assigned
  • Promptly and professionally respond to all calls and administer appropriate emergency medical care within scope of EMT training and certification.
  • Obtain full medical history when possible in order to assess proper regimen of care.
  • Accurately and timely complete full reports of each incident of care provided and send to appropriate internal personnel.
  • Accurately maintain guest and team member medical records in accordance with HIPAA and other privacy standards.
  • Check for and report safety hazards.
  • Have a complete knowledge of all OJC events and promotional activities.
  • Keep work area in a clean and orderly manner.
  • Ensure the safety and security of all guests and team members.
  • Comply with all policies, procedures and regulations established by OJC, Arkansas, and department
  • Maintains strict confidentiality
  • Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests
  • Regular punctual attendance
  • Ability to work required overtime
  • Other duties as assigned.



  • Knowledge of and skill in the application of basic on-site emergency medical protocol and procedures
  • Superior guest service and interpersonal skills
  • Ability to work as part of a team and contribute to a positive work environment
  • Ability to resolve problems/conflict in a diplomatic and tactful manner
  • Working knowledge of a variety of communication devices
  • Ability to handle several tasks at the same time
  • Ability to lead by example and act as a ethical and positive role model
  • Ability to maintain a calm, professional and friendly demeanor in all situations
  • Able to maintain the highest level of confidentiality
  • Able to quickly adapt to changing priorities
  • Superior guest service and interpersonal skills.
  • Must be able to work independently and on a team, and exercise good judgment in handling a variety of situations.
  • Excellent communication and problem solving skills
  • Highly organized and detail oriented
  • Knowledge of Gaming Commission policies, procedures and guidelines
  • Knowledge of gaming, federal and state reporting requirements
  • Strong computer skills
  • Must have a professional attitude and appearance.
  • Ability to read, write and communicate effectively in English


  • Must have current Arkansas CPR and EMT licensing and certificates
  • At least 1 year EMS experience preferred


  • Ability to walk on varying surfaces, including stairs, for extended periods, run when the situation requires
  • Ability to work in a smoking environment with moderate to loud noise and bright/blinking lights
  • Must be in good physical condition, position requires physical labor including pushing, pulling, bending, stooping, reaching, carrying and lifting 100 or more lbs with or without assistance
  • Exposure to potentially dangerous materials and situations
  • Work with blood or blood-borne pathogens
  • Ability to work outside in a variety of weather conditions
  • Must maintain physical stamina and proper mental attitude to work under pressure in a fast paced environment, and effectively deal with guests and coworkers.

ADDITIONAL NOTES:Must be able to obtain and maintain Arkansas State Licensing.Must be able to pass pre-employment drug screen and background check that may include fingerprinting, driver's and credit check.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Oaklawn Racing Casino Resort

2705 Central Avenue
Hot Springs National Park, AR 71901


About Us

Located in Hot Springs National Park, Arkansas, Oaklawn has been one of the premiere Thoroughbred racetracks in the country since 1904, best known as home of the $1 million Arkansas Derby. Today, Oaklawn is Arkansas’ #1 tourist destination. The state-of-the art casino offers live craps, live blackjack, popular slot games, live music, and the award-winning Silks Bar & Grill. Oaklawn began a multi-phased expansion in May 2019.


If you’re interested in working in a fun industry with fun people, Oaklawn Racing Casino Resort is the place to be. Oaklawn is much more than just a job. It’s an opportunity to be a part of the Oaklawn family as you build a rewarding, long-term career. Oaklawn is an exciting workplace where you’ll enjoy generous benefits and an opportunity for advancement. We have a variety of racing and gaming openings for you to explore, so if you’re ready for success apply today!

Applicants must be 21 years old.