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Surveillance Officer

Posted January 26, 2021

Casino at Delaware Park
Wilmington, DE

About This Job


The Surveillance Officer conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.


  • Responds to calls requesting the need for surveillance coverage.
  • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
  • Prepares additional reports when applicable.
  • Conducts tape reviews as assigned; changes tapes as required.
  • Documents equipment malfunctions.
  • Responsible for accurate and efficient operation of procedures within designated department.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.   



  • One (1) year experience in casino surveillance required, with knowledge of Table Games & Poker procedures preferred.
  • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
  • Knowledge of computer software including Microsoft Operating Systems.
  • Ability to read and interpret documents.
  • Vision must be correctable to 20/20.
  • Ability to work independently with minimal supervision.
  • Act with discretion and maintain confidentiality in handling sensitive information.
  • Must be able to sit for at least a full eight (8)-hour shift.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Must be able to work in station assignments with limited space, high volumes, diverse clientele, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast paced environment and effectively communicate with co-workers and management is mandatory.

Additional Information

Delaware Park offers team members a full benefits package which includes medical, dental, vision, life insurance, a matching 401K plan, paid time off, team member referral program, and more!

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Casino at Delaware Park

777 Delaware Park Blvd
Wilmington, DE 19804