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Surveillance Officer

Posted January 26, 2021

Casino at Delaware Park
Wilmington, DE
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About This Job

Description

The Surveillance Officer conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.

Responsibilities

  • Responds to calls requesting the need for surveillance coverage.
  • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
  • Prepares additional reports when applicable.
  • Conducts tape reviews as assigned; changes tapes as required.
  • Documents equipment malfunctions.
  • Responsible for accurate and efficient operation of procedures within designated department.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.   

Requirements

Qualifications

  • One (1) year experience in casino surveillance required, with knowledge of Table Games & Poker procedures preferred.
  • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
  • Knowledge of computer software including Microsoft Operating Systems.
  • Ability to read and interpret documents.
  • Vision must be correctable to 20/20.
  • Ability to work independently with minimal supervision.
  • Act with discretion and maintain confidentiality in handling sensitive information.
  • Must be able to sit for at least a full eight (8)-hour shift.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Must be able to work in station assignments with limited space, high volumes, diverse clientele, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast paced environment and effectively communicate with co-workers and management is mandatory.

Additional Information

Delaware Park offers team members a full benefits package which includes medical, dental, vision, life insurance, a matching 401K plan, paid time off, team member referral program, and more!

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Casino at Delaware Park

777 Delaware Park Blvd
Wilmington, DE 19804